Hello everyone so Im trying to help out my girlfriend who is crazy tech impaired! Here is the deal her phone is locked she forgot the new password. She used the number pad to lock it not the swipe/ pattern lock. She tried to recover her password but the phone is tied to some old Gmail account she does not know.
So is there a way to
A. recover her data save it some place then wipe it?
B. get passed the phone lock i can't seem to find anything about people who use the number lock password set up.
C. Any way to contact a Google rep for some help. On finding her old account. Verizon said your out of luck and Google has no way to contact a support number on this subject since you can't recover an account based on a phone number.
Thanks everyone hope maybe someone had a solution
So is there a way to
A. recover her data save it some place then wipe it?
B. get passed the phone lock i can't seem to find anything about people who use the number lock password set up.
C. Any way to contact a Google rep for some help. On finding her old account. Verizon said your out of luck and Google has no way to contact a support number on this subject since you can't recover an account based on a phone number.
Thanks everyone hope maybe someone had a solution