Support Locked out of phone...

Discussion in 'Android Devices' started by mattyp, Jun 20, 2010.

  1. mattyp

    mattyp New Member
    5

    Apr 20, 2010
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    5
    Basically my friend took my desire and wanted a play with it... however i had the pattern unlock on it and he got it wrong 20 times and now i need to put in my gmail account details and password. Despite this i never use gmail and have used my secondary email to find out my detail, but adding these details dont work on my phone!?!?!?
    is there any other way to get me back on to this amazing phone !!!
     

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  2. nx1977

    nx1977 Well-Known Member
    153

    Feb 8, 2010
    2,420
    172
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    UK
    It locks after 5, not 20 ;)

    You then get a further few goes to enter you Gmail before the phone locks.

    To unlock using Gmail, you must have signal, and IIRC it has to be network signal so move out of range of a stored wifi point.
     
  3. Dudditz

    Dudditz Well-Known Member
    38

    May 25, 2010
    346
    19
    38
    Dundee
    Always wondered how many times you can get the code wrong before it locked....

    Anyway, can't help your there... sorry...
     
  4. hanimal

    hanimal Member
    16

    Jun 20, 2010
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    1
    16
    after 5 times you have to wait 30 seconds, then you enter it few more times before it asks for your g-mail..

    but sorry, I can't give much help..
     
  5. SL4VE

    SL4VE Well-Known Member
    46

    May 13, 2010
    121
    4
    46
    Financial
    South East UK
    Restore it.
     
  6. mattyp

    mattyp New Member
    5

    Apr 20, 2010
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    5
    how do i restore it ?
    any help will be great cheers!
     
  7. d.chatten

    d.chatten Well-Known Member
    38

    Jun 17, 2010
    104
    12
    38
    UK
  8. larrikinsalute

    larrikinsalute New Member
    5

    Jul 11, 2010
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    5

    Before you restore it, if you already havent. Try typing your gmail account name without the @gmail.com bit. So "example@gmail.com" would just be "example"
     
  9. gothika

    gothika New Member
    5

    Sep 6, 2010
    1
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    Ok so never been on a forum until tonight but had to register to say a MASSIVE thankyou!!! My daughter locked my phone and android gmail/ online google account and pasword combo kept sayin invalid.
    Tried just first part of address and voila...... Happy me!!!!!!!:D

    (btw did take a couple of tries but WORKED!!!!!!)

    THANKYOU!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
  10. twitsai

    twitsai Member
    15

    Aug 22, 2010
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    15
  11. mithunmukundan

    mithunmukundan New Member
    5

    Feb 5, 2011
    1
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    A BIG THANK YOU MATTYP!!! same as the above issues, my friend locked the phone out and i was not able to unlock it... the info that you provided was very useful and my HTC is back in action. Appreciate your help..


    THANK YOU AGAIN!!
     
  12. haza

    haza New Member
    5

    Aug 11, 2011
    1
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    The same thing happened to me my friend got hold of my phone and i dont no how many times they tried to do the pattern but it asks for my gmail account , the thing is i dont no my gmail account :( any suggestions ??
     
  13. SUroot

    SUroot Well-Known Member
    1,113

    May 25, 2010
    23,925
    5,304
    1,113
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    How do you not know your google account?

    Take it to your store with your receipt and they may be able to help you.
     
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