Locked out of the phone!!Support


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  1. Socky

    Socky New Member This Topic's Starter

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    Right then - bear with me.

    My sisters boyfriend bought an Optimus last week from O2 - I'm assuming it'd be 2.2 thats on there, he doesn't know.

    Basically my sister was trying to use it last night and being the pleb that she is she got the access pattern wrong and locked the phone.

    Problem is her fella only set up a gmail addy to tie to the phone and can't remember what the address is, and he didn't tie the gmail address to a secondary email addy so unless he remembers it we have no way of figuring it out.

    They've taken the phone to O2 who told them there's nothing that they can do and they'll have to talk to google.

    I don't know whether to laugh at how thick they are for locking the phone and not knowing the username or cry cos its left to me to sort it out.

    I assume the only way to get into the phone is to flash it back to factory settings, can someone tell me how to do this please.
     

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  2. Socky

    Socky New Member This Topic's Starter

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    Oki got it found out how to hard reset it :)
     
  3. brittanyefron2

    brittanyefron2 New Member

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    I'm sorry but the same situation happened to me can you tell me how you got it to reset?
     

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