Support Lookout problem update installing

Discussion in 'Android Devices' started by andrzewi, Oct 23, 2010.

  1. andrzewi

    andrzewi Well-Known Member
    15

    Mar 9, 2010
    56
    0
    15
    Male
    mechanical technician
    Ottawa, Canada
    Does anyone experienced problem with latest payed update to this app?
    I did. Even after uninstalling it this app exists in my Downloads and shows 'Installing' button which i grayed and not click-able.
    Removed battery many times too.
    Corresponded with dev but nothing helped.
    Anyone have a solution to this?
     

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  2. Szadzik

    Szadzik Well-Known Member
    213

    Feb 15, 2010
    5,413
    715
    213
    Male
    FAS Admin
    Have you cleared Market cache?
     
  3. andrzewi

    andrzewi Well-Known Member
    15

    Mar 9, 2010
    56
    0
    15
    Male
    mechanical technician
    Ottawa, Canada
    Yes I did and no change. I am stressed about this.
    One good thing is that tomorrow Rogers is starting to sell Samsung newest phone to existing customers and I'll go for it.
     
  4. andrzewi

    andrzewi Well-Known Member
    15

    Mar 9, 2010
    56
    0
    15
    Male
    mechanical technician
    Ottawa, Canada
    And here is response from "Lookout" application service:
    Yvette Kay, Oct 24 12:49 am (PDT):Hi andrzewi,
    Regarding the download problem, unfortunately, you will have to contact your carrier for help, as this is actually an Android Marketplace issue.

    I am helpless because Rogers doesn't support open phone which was bought from Telus, and I don't think Telus may have interest in fixing my problem on Rogers network. Sucks.
     

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