Lookout problem update installingSupport


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  1. andrzewi

    andrzewi Well-Known Member This Topic's Starter

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    Does anyone experienced problem with latest payed update to this app?
    I did. Even after uninstalling it this app exists in my Downloads and shows 'Installing' button which i grayed and not click-able.
    Removed battery many times too.
    Corresponded with dev but nothing helped.
    Anyone have a solution to this?
     

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  2. Szadzik

    Szadzik Well-Known Member

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    Have you cleared Market cache?
     
  3. andrzewi

    andrzewi Well-Known Member This Topic's Starter

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    Yes I did and no change. I am stressed about this.
    One good thing is that tomorrow Rogers is starting to sell Samsung newest phone to existing customers and I'll go for it.
     
  4. andrzewi

    andrzewi Well-Known Member This Topic's Starter

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    And here is response from "Lookout" application service:
    Yvette Kay, Oct 24 12:49 am (PDT):Hi andrzewi,
    Regarding the download problem, unfortunately, you will have to contact your carrier for help, as this is actually an Android Marketplace issue.

    I am helpless because Rogers doesn't support open phone which was bought from Telus, and I don't think Telus may have interest in fixing my problem on Rogers network. Sucks.
     

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