My phone has been working fine since June. Saturday morning I had no bars and the 3G icon was missing. I could not make a call nor access data. I re-started the phone and was able to make one call but then no bars. If I drive 1/2 north of my house everything is fine. Same with south. If I leave a two square mile radius from my house phone works just like it did before. I called Sprint to see if there was a problem with a tower or their network. Support only instructed me to do a factory reset. If that doesn't work I could take the phone to a service center. I drove to the local Sprint store - the phone worked fine. I am only having this problem - now -only at home. Issues with data at home is one thing but not being able to get voice calls is another. Any ideas from anyone? Will a factory reset work? Could something be blocking the signal? Other than getting a new phone how can I get Sprint to understand this problem?