lost credit

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  1. arshadmahmood

    arshadmahmood New Member

    I'm losing credit even when I'm not using my htc explorer, Can you help me, please?

  2. Hadron

    Hadron Well-Known Member Contributor

    Hi arshadmahmood, and welcome to AF,

    Can you give any more information about how it's decreasing (steady, small trickle or significant drops, regularly or irregularly), and what is included in your tarrif? That might help us work it out.

    For example, if data use eats into your credit then if you let apps sync in the background that will gradually reduce credit. Or if you've signed up to some subscription service (which maybe hasn't made clear it is a subscription) you might find credit drops when you receive a text from some company.

    These are a couple of things which occur to me. Any info you can give may help.

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