Lost my contacts after rebootSupport


  1. kuddus

    kuddus Active Member

    I rebooted my Galaxy S4,and now I have lost all my contacts, I did tick backup before rebooting my phone, I have all my pictures still, please help ???

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  2. Rukbat

    Rukbat Well-Known Member

    People reboot phones every day without losing anything. (Very few people leave their phones on 24/7.) You must have done something other than reboot (which is just turning the phone off, then turning it on).
  3. speedlever

    speedlever Well-Known Member

    I'm one of those who leave my phone on 24/7. I do reboot from time to time, never lost anything, as Rukbat said.

    Are your contacts local (kept on the phone) or Google contacts (in the cloud)? If the latter, it should be a simple job to restore them on your phone.
  4. skramblr

    skramblr Well-Known Member

    My wife's Droid had this problem. It would randomly decide to lose all her contacts. She had the backup option checked in settings, but they would not reappear. On her phone, what we figured out is the phone would sometimes delete all her contacts. Going online to check out her contacts (on Verizon), we would find all her contacts in the deleted folder (trash bin). We would check them all and restore them back to the contacts folder online... and the phone would automatically update with the contacts.
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