Lost SIM contacts after update 2.1 on X10miniSupport


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  1. doneill

    doneill New Member This Topic's Starter

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    I've just updated my SE X10mini pro with the 2.1 from PC companion and followed the step by step procedure, I completed the backup and restore as advised and all looked well 'until I checked my contacts' now I have lost all contacts stored under A's and B's and I
     

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  2. rosered

    rosered VIP Member VIP Member

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    Try running the restore again, I have read on here where people have run it a few times for it to get all their contacts. Did you sync them or save them to your SD card separately before the update as this may be another way to get them back.
     
  3. vitezlejszlo

    vitezlejszlo New Member

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    Hi!

    I met with this problem too! You see your contats if You try to write an SMS?

    I can resolve it in the phonebook settings -> accounts -> gmail account -> contats and check it!

    In my opinion something (backup software?) sync my contats list with gmail, and didn't put back it to the correct place.

    And You can check Your contact list in Your gmail account in gmail.com, i got all of my contats here (but dont know why...)

    May be it help....

    VL
     
  4. ShiKaiSheng

    ShiKaiSheng Active Member

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    always always sync your contacts to the SE website just in case the back up and restore fails. try checking the SE website
     
  5. fuck you

    fuck you Guest

    Then why aren't we always always advised to sync our contacts first?! It specifically tells us how important it is to back our info up using the backup and restore app so why isn't this enough? Why doesn't it tell us we'd be better off syncing with the SE site? Just f***ed up my life android thanks a f***ing bunch but I'm sure someone will be along to tell me it was my fault shortly.
     
  6. rosered

    rosered VIP Member VIP Member

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    The upgrade programme should prompt you to install the latest version of Backup and Restore, which will back up non synced contacts. However if your contacts have been synced with Google (quite often people haven't even known that they were synced but the phone did it when initially set up) or you opted to use SE sync then your contacts will be saved on line.

    I am assuming from your disgruntled post that you have lost them? Have you checked online with your google account? Did you at any point do a backup via the phonebook to your SD card?
     

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