I love the Eris I really do but this phone is diving me crazy with its constant lockups. I can be on a call and the phone locks up, have to pull the battery, I end a call the phone locks up, have to pull the battery, it also seems to like to redial the last number that I called or came into me from time to time, all of the sudden I hear "hello, hello" and the person on the other end will say your phone just called me 3 times or 2x or however many times it redials......I had a heart attack earlier in the year so people get concerned when I don't respond, real frustrating. Not sure what to do talked to the Verizon people but they say they do not know of such problems. Would hate to see this phone end up under a tire of a moving 18 wheeler on the highway.