Love Hate RelationshipGeneral


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  1. wacofan

    wacofan Member This Topic's Starter

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    I love the Eris I really do but this phone is diving me crazy with its constant lockups. I can be on a call and the phone locks up, have to pull the battery, I end a call the phone locks up, have to pull the battery, it also seems to like to redial the last number that I called or came into me from time to time, all of the sudden I hear "hello, hello" and the person on the other end will say your phone just called me 3 times or 2x or however many times it redials......I had a heart attack earlier in the year so people get concerned when I don't respond, real frustrating. Not sure what to do talked to the Verizon people but they say they do not know of such problems. Would hate to see this phone end up under a tire of a moving 18 wheeler on the highway.
     

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  2. Bswartz95

    Bswartz95 Well-Known Member

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    The "Not Call Log" app can solve the redialing issue. Just set it to return home after the call disconnects.

    I haven't had problems with freezing since the update in January.
     
  3. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

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    Assuming the latest official firmware is in the device, I would demand a replacement if that were happening with my phone.
     
  4. wacofan

    wacofan Member This Topic's Starter

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    Mine says 1.5 for the firmware version think that is current. Installed the NOT CALL LOG app. Guess we shall see.
     
  5. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

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    You should not have to install an application in an attempt to clear up a serious issue with the device, an issue which is not commonly reported; there is something wrong with your Eris, I can't but think it should be replaced or at least examined by Verizon technicians.
     
  6. bjf88

    bjf88 Well-Known Member

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    Maybe if you took it into a Verizon store and showed them when/how it happens they may be more willing to replace it for you. Or... they'll just tell you it will be fixed with the update this month. :D I actually wouldn't be surprised if the update did fix the issue. That is if you can wait that long.
     
  7. wacofan

    wacofan Member This Topic's Starter

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    Thas kind of what I have been holding out for the update.....problem is the update, will it ever really happen :)
     

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