Lower Row of Keys on Keypad Sticking - Brand new ChaCha!Support

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  1. timbotambo

    timbotambo New Member This Topic's Starter

    Oct 13, 2011
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    My partner has just taken delivery of a new HTC ChaCha. The lower row of keys are sticking/being very unresponsive though. It seems to be especially those on the lower left, sometimes they don't respond at all, othertimes you hold a key longer and harder and nothing happens for a few seconds then several letters appear at once!. She really does not want to have to deal with Talkmobile again as it took over 6 weeks to get the phone from order and port the number only, and may calls and emails.

    Anyone got any ideas about how this can be (hopefully simply) fixed without having to send it for repair? She only took delivery of it yesterday after ordering late on Saturday.

    Thanks in advance


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