Mail In Rebate ProblemsSupport


Last Updated:

  1. Eric1392

    Eric1392 Member This Topic's Starter

    Joined:
    May 2, 2010
    Messages:
    9
    Likes Received:
    0
    My mail in rebate experience:

    I sent everything in, receipt, UPC label from box, etc. Got a nice little postcard from Verizon saying that my rebate could not be processed because I was "missing" the label from the box that had those numbers on it. So I called the 800 number for the rebate center. Yesterday the man I spoke to was very nasty and told me nothing could be done because I did not make a copy of the label (even though I have the box in my hand with the hole where it was cut out AND a copy of the receipt). So I called again today expecting to have to speak with a supervisor. I explained that I know for sure that I sent it in, and whoever opened the envelope must have lost it. The lady was very nice, spoke to her supervisor for me, and came back and told me they will let the rebate go through as a "one-time courtesy"

    This is why I hate mail in rebates. Anyone else have stories about their Incredible rebate?
     

    Advertisement
  2. Bundy

    Bundy Well-Known Member

    Joined:
    Mar 31, 2010
    Messages:
    250
    Likes Received:
    44
    So the problem is you're getting your rebate? If that's a problem, you could just give it to me instead. :p
     
  3. Eric1392

    Eric1392 Member This Topic's Starter

    Joined:
    May 2, 2010
    Messages:
    9
    Likes Received:
    0
    In the end you're right, I am getting my rebate so there is no problem. My point is that they are always such a hassle.
     
  4. IncrediblyCool

    IncrediblyCool Well-Known Member

    Joined:
    May 8, 2010
    Messages:
    57
    Likes Received:
    10
    i just ordered today so i will send mine when the phone comes
     
  5. brettlewis

    brettlewis Well-Known Member

    Joined:
    Nov 3, 2009
    Messages:
    867
    Likes Received:
    49
  6. AHanks12

    AHanks12 Well-Known Member

    Joined:
    May 4, 2010
    Messages:
    220
    Likes Received:
    12
    No problems here. I sent all the required documents and got my debit card within 2 weeks. I wonder how many times Verizon does that and the customer doesn't fight it. Hmmm....
     
  7. DroidPower

    DroidPower Well-Known Member

    Joined:
    Nov 10, 2009
    Messages:
    270
    Likes Received:
    13
    I had no problem with the rebate, i received it in about 3 weeks, i never understood the whole rebate thing. Putting the pressure and hassle of filling out paper work and cutting the bar code, then mailing it in and wait for your money.

    Wouldn't be nice to have that all done at the verizon store where you purchase the phone, or just give the customer the rebate at purchase and stop all that filling out, cutting and waiting.

    Hey... why make it easier on the customer, that wouldn't be right.
     
  8. nyngbld

    nyngbld Well-Known Member

    Joined:
    Apr 8, 2010
    Messages:
    170
    Likes Received:
    4
  9. amarryat

    amarryat Well-Known Member

    Joined:
    Apr 18, 2010
    Messages:
    365
    Likes Received:
    41
    Probably why they do it. Lots of people will either give up in cases like yours, or forget to mail it in, or not bother. I bought mine at Best Buy so no rebates to deal with. However I just filled out a rebate form for an update I got one of the kids a couple of weeks ago. Always nervous about not getting it, but so far that hasn't happened to me.
     
  10. ctc

    ctc Well-Known Member

    Joined:
    Apr 8, 2010
    Messages:
    281
    Likes Received:
    30
    That is why I bought mine online. Instant rebate!
     
  11. nyngbld

    nyngbld Well-Known Member

    Joined:
    Apr 8, 2010
    Messages:
    170
    Likes Received:
    4
    i got mine at best buy also; new two year contract not retail. however if i punch in my purchase date and UPC on the website, it says i can still get a rebate...
     

Share This Page

Loading...