Mail notification stuck at 6


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  1. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    As the title says: my mail notification shows that I have six emails (that is: the white number in the green circle) no matter whether I have no emails or plenty. When I delete my emails, it still shows six. I've tried rebooting. It used to work OK. Any ideas?
     

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  2. SUroot

    SUroot Well-Known Member Developer

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    Htc app or gmail? Have.you removed the battery??
     
  3. HYCAET

    HYCAET Guest

    I'd long press then remove, then add the icon again.
     
  4. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    HTC app, and yes.

    Tried it - no success.
     
  5. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    It now says I have 13. This is very weird. Any ideas?
     
  6. anoniemouse

    anoniemouse Well-Known Member

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    Could it perhaps be saving your emails to the memory card
     
  7. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    I delete all my emails after reading them.
     
  8. anoniemouse

    anoniemouse Well-Known Member

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    If its saving emails to your memory card then all you would be deleting is the email on the phone. Not looked into it too much as i get all my emails on the pc
     
  9. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    I've looked on my SD card, and there's a folder called .Mail, but it's empty. I can't see anywhere else on it that has emails.
     
  10. anoniemouse

    anoniemouse Well-Known Member

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    This is an odd problem, normally you can work most of them out if you think of the desire as a computer rather than a phone.
    Have you tried looking at the card using a card reader, just to check the phone isn't putting them in there or in another folder as hidden.
     
  11. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    Yes, I have.
     
  12. anoniemouse

    anoniemouse Well-Known Member

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    Are you still using a stock rom or have you switched to a custom rom?
     
  13. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    Stock rom.
     
  14. anoniemouse

    anoniemouse Well-Known Member

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    Try pressing the menu button when you got your mail app open, you will find options for other folders there.
    see if its reading from those.
     
  15. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    I can go to other folders, but I can't tell which ones it's reading from. And, incidentally, apart from trash, they're all empty.

    Thanks for all your help, BTW.
     
  16. anoniemouse

    anoniemouse Well-Known Member

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    No problem, if i find a solution for you i will post it.
     
  17. nx1977

    nx1977 Well-Known Member

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    Are you reading them in the mail app, or via a widget?

    Someone a while ago reported the widget doesnt mark them as read.
     
  18. NineToTheSky

    NineToTheSky Well-Known Member This Topic's Starter

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    No, the mail app.
     

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