If you try to enter the pattern incorrectly too many times it will take you to a screen that says you have too many pattern attemps and it asks for your Google username and Password. No big deal right. WRONG!! Apparentlythis has been an issue since the G1. It WILL NOT accept your correct username and password. I tried to use firstname.lastname@example.org. I tried email@example.com as some suggested on an older G1 post on google mobile help. Nothing works. They talk of doing a wipe or factory reset of your phone in one post but that is not the way to reset the Moto droid. I talked to phone support at VZW and they put me through to tier 2 support and they told me to go to a store and see if they could help me. They replaced my 2 day old Droid at the store and now I am afraid to use the pattern lock feature.