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manual software updateSupport

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  1. gabbyevs

    gabbyevs Well-Known Member

    i jsut found out my husband hasnt updated his software for over a year

    im not used to his phone and cant find a software update on the settings

    tried kies says his device is not compatible with updates

    any help?

  2. gabbyevs

    gabbyevs Well-Known Member

    anyone know? in settings about phone it used to say software update thats disappeared aparently
  3. jc1843

    jc1843 Active Member

  4. gabbyevs

    gabbyevs Well-Known Member

    thatsthe thing kies doesnt work and hes on android market not google play
  5. gabbyevs

    gabbyevs Well-Known Member

    cant find anything under applications
  6. jc1843

    jc1843 Active Member

    The market was just changed to Google Play-- in fact they are both the same. If you go to Market and update the Market apps, it will change to Google Play. :D
  7. gabbyevs

    gabbyevs Well-Known Member

    ok i'll grab it later see what i can do

    still couldnt find software updates though
  8. kalpet89

    kalpet89 Active Member

    You can update his software manually by flashing/installing the new software with Odin.
  9. gabbyevs

    gabbyevs Well-Known Member

    sorry been offline new laptop wont recognise his phone at all stil cant update anything on the phone

    any ideas?
  10. rayhipkiss

    rayhipkiss Well-Known Member

    Have a read of the following PDF guide put together by SamMobile.com. It may be of help.

    On your husbands phone, can you type *#1234# into the dialler and let us know what firmware he is currently on by posting all the information on that screen.


  11. gabbyevs

    gabbyevs Well-Known Member

    will have to wait till he gets in i know he hasnt updated it for a good year or so now
  12. rayhipkiss

    rayhipkiss Well-Known Member

  13. gabbyevs

    gabbyevs Well-Known Member

    sorry for the delay

    heres the info

    pda I9000XXJM1

    PHONE same as above

    CSC 19000OXAJM1
  14. gabbyevs

    gabbyevs Well-Known Member

    btw ive read the guide the phone wont connect at all so cant recover it on kies
  15. rayhipkiss

    rayhipkiss Well-Known Member

    It appears your husband's phone is still on the original Eclair 2.1 firmware from when the phone was first released. He is badly in need of an update.

    Rather than mess around trying to get Kies to recognise the phone you can update the Firmware using Odin instead. Odin is safer and more stable than Kies any way.

    Download Odin and the Firmware files from https://dl.dropbox.com/u/30612400/Samsung-Updates.com-GT-I9000_XEU_1_20120321140453_udbxvq6it9.zip and unzip to a convenient location on your PC.

    Now, switch the phone off completely until it vibrates and put the phone into download mode by holding Volume Down + Home + Power button. The phone should now show a Yellow road sign with the Android robot digging.

    If the phone won't go into Download mode you will have to visit a Samsung Service Center to get the phone updated. They will do it for free when you explain the Kies will not recognise the phone.

    If you can enter Download mode launch Odin from the folder you've downloaded and connect the phone via USB to your PC.

    Now click the PDA button and navigate to the firmware folder and select the JW4_JW4_JW4 file.

    Now click start in Odin and wait for the update to complete. It can take anything up to 10 minutes and the phone will re-boot. It can take a further five minutes or so for the phone to re-boot first time which is normal.

    When the phone has fully re-booted you can unplug the USB and start to use the phone normally.

    You will have to re-download all of your apps again so it's best to make a note of what apps are on the phone and also back up any media files before flashing just in case.

  16. gabbyevs

    gabbyevs Well-Known Member

    right ive managed to update his phone to froyo but not gingerbread it just doesnt want to know-any ideas?
  17. rayhipkiss

    rayhipkiss Well-Known Member

    If you follow my previous instructions to update to Gingerbread but with the extra step of adding the .PIT file that can be found in the Odin folder. You will need to tick the Repartition box in Odin.

    Apologies, it was an oversight on my part to forget about the .PIT file. You don't normally need to use PIT but going from Eclair to Gingerbread PIT is needed.

  18. gabbyevs

    gabbyevs Well-Known Member

    hi thanks-im having problems connecting the phone to my lptop again now itjust wont recognise it dont know wot i done before but now nothing is working
  19. rayhipkiss

    rayhipkiss Well-Known Member

    Are you connecting in Download mode via Odin or trying to connect to Kies?

    The only way Odin will fail to recognise the phone is if the USB drivers for the phone are missing on your laptop. Or, it might be the USB port on the laptop itself. Try connecting to another USB port. Remember also that the phone should be put into Download mode before you connect it to the laptop, and Odin should already be running on the laptop. If you launch Odin after the phone has been connected, Odin won't recognise the phone.

    I reckon you're probably getting fed up with all this by now but once it's done you should feel a great amount of satisfaction when the phone is running at its best on the latest firmware.

  20. gabbyevs

    gabbyevs Well-Known Member

    hi ray thanks for your help-it was the laptop just not recognising it without kies but i'll try odin again see if that works

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