Support Maps crashing my phone

Discussion in 'Android Devices' started by tomf, Aug 16, 2012.

  1. tomf

    tomf New Member
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    Jun 11, 2010
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    HI, my maps app updated itself last night and now it crashes a few seconds after opening it or the navigation app. I cleared the maps data, that didn't help, and I uninstalled and re-installed the update, and that didn't help. I have a Rezound with ICS, not rooted. Any help would be met with much appreciation!
     

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  2. acejavelin

    acejavelin Well-Known Member
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    Jun 4, 2012
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    VoIP/Telephony/IT Technician
    Bismarck, ND
    Crashing for everyone on ICS with Rezound. Temporary fix is to remove updates, otherwise we just have to wait for Google to fix it.
     
  3. tomf

    tomf New Member
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    Jun 11, 2010
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    thanks!
     
  4. Cares

    Cares Well-Known Member
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    Titanium Backup saved me :)
     
  5. skunis1

    skunis1 Well-Known Member
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    Anybody know what the prior version for Maps was?

    When we upgraded to ICS we got a newer version or just that the ICS version was different.

    I am asking so I can try to find the .apk online and remove all updated and install the prior version onto the phone.

    thanks.
     
  6. acejavelin

    acejavelin Well-Known Member
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    Jun 4, 2012
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    VoIP/Telephony/IT Technician
    Bismarck, ND
    Just use the 6.3.0 included in the ROM, it works fine, anything prior to 6.10.0 should work OK though.
     
  7. skunis1

    skunis1 Well-Known Member
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    Thanks. I did uninstall back to 6.3.0 but the navigation is not what I had on my Rezound after ICS. When I got ICS the Navigation was totally different. It had a "Go Home" feature that you could program your home address and the voice was a much better, less robotic voice.

    I guess I can deal with this until Google corrects it. With their track record I am guessing it should be quick.
     
  8. Cares

    Cares Well-Known Member
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    Dec 1, 2010
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    I had v6.9 before the update today
     
  9. skunis1

    skunis1 Well-Known Member
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    Thanks.

    Found a download of the apk for 6.9 and back in business.
     
  10. gruss

    gruss Well-Known Member
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    Feb 16, 2010
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    IT
    Toledoish
    Whew, I'm road tripping today and I go to make sure i have the address in maps and my phone starts rebooting. Anyone have the 6.9 apk handy?

    Nevermind, 6.3 is good enough for me. WTF did they do my phone was whacked out until I yanked the battery
     
  11. skunis1

    skunis1 Well-Known Member
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    Dec 4, 2009
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  12. Mr. Boom

    Mr. Boom Well-Known Member
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    Jul 23, 2010
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    EOD/UXO
    Nevada
    I flashed Neomax and Maps crashes my phone. Trying an earlier version to see if it helps
     
  13. PhilosoRaptor

    PhilosoRaptor Well-Known Member
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    Jan 26, 2010
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    US Army - 25B (I.T. Specialist)
    Ft. Knox, KY
    Edit: Double posted somehow. Mods, please delete if you can.
     
  14. PhilosoRaptor

    PhilosoRaptor Well-Known Member
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    Jan 26, 2010
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    US Army - 25B (I.T. Specialist)
    Ft. Knox, KY
    Damn, I just sent my wife out on a 6 hour trip and set her phone up for the trip by pairing it to the car (BT). As soon as she launched Nav, the phone kept rebooting. She had to get her friends standalone nav unit so they could navigate. I thought maybe it was too hard on the phone to be streaming Pandora while navigating, but it would crash (do a soft reboot back to the boot animation, not the HTC logo) as soon as I opened maps and started navigating. Then it would mess up the BT radio as it wouldn't toggle on/off and froze at "turning on", so I had to do a hard restart to get BT to work again.

    It's awesome that as soon as she leaves, I come here to see if someone has posted this issue and it's the top thread! lol. I called and told her I think I can fix it for her next time she stops and I can talk her through it. So I just have to tell her to go to settings > apps > Maps > uninstall updates (just going off my memory for the settings), then she'll be good, right? She's totally stock/unrooted with the ICS update.

    Thanks!
     
  15. acejavelin

    acejavelin Well-Known Member
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    Jun 4, 2012
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    VoIP/Telephony/IT Technician
    Bismarck, ND
    That will work until Google fixes it, just remind her not to update if she gets a notification.
     
  16. MYKEL61

    MYKEL61 Well-Known Member
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    Apr 27, 2012
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    Accountant
    Portage, Indiana
    That is what I did too. I uninstalled the update and now it works fine.. except I keep getting reminded I have an update pending.... lol
     
  17. zombini316

    zombini316 Member
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    Jan 17, 2010
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    Actor
    Austin, TX
    I guess I'm using Waze for the time being...
     
  18. obscuro

    obscuro Well-Known Member
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    Apr 30, 2012
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    Journalist
    Tallahassee, FL
    Dmark44 likes this.
  19. lou61166

    lou61166 Well-Known Member
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    Mar 5, 2011
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    Male
    PC Tech Owner Affordable computer repair.
    New Jersey
    Anyone else having reboot issues with the new update for maps,every time i open maps or navigation my phone restarts itself.
     
  20. fyrfyter612

    fyrfyter612 Well-Known Member
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    Jul 30, 2010
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    Most everyone here is...there's another post about it.
     
  21. zazan

    zazan Well-Known Member
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    Nov 15, 2011
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    Seattle, WA
    It crashes mine too. I just removed all updates and it works with the initial factory settings. I quess we have to wait till the next update and see if that fixes it.

    This is getting normal now for updates. Pretty soon there will be enough updates so that the phones will not work at all.

    Maybe this is a terrorist plot from apple to make us switch to iphone;).
     
  22. untitled1

    untitled1 Well-Known Member
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    Aug 21, 2010
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    I'd been too busy to check on this till now and was thinking I'd have to hard reset, since I skipped that step after the ICS update. Glad to know there's an easier fix.

    (and before anyone says so, yes, I know I should hard reset anyway. Just haven't had time)
     
  23. Robq81

    Robq81 Active Member
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    Jun 11, 2010
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    court clerk
    sacramento, ca
    I had the same issue (phone rebooting) and a buddy told me to clear the cache in the apps settings and it worked! Hopefully it's that easy for all of you.
     
  24. fyrfyter612

    fyrfyter612 Well-Known Member
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    Jul 30, 2010
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    Tried clearing the cache after updating back to the newest version & started crashing phone again. So uninstalled updates again & works fine.
     
  25. ChrmnMa0

    ChrmnMa0 New Member
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    Dec 17, 2010
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    WTF, this is the 2nd time I can remember a core app being updated that crashes the phone. Anybody have a link to the last version of maps? This also happens during navigation.
     
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