Market (and now Voicemail) Issues on my wife and I's phones...Support


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  1. myxmastrmike

    myxmastrmike Member This Topic's Starter

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    Alright, Ive got a launch Evo, and I just bought my wife one of her own about a week ago. When we were setting up her phone and trying to download things from the market, I noticed that it was all just hanging there not downloading. I've found that lots of others are also having this problem, but with hardly any working fixes out there.
    I've tried everything on both phones... clearing cache and data for download manager...batter pull and restart...even went so far as to do a full restore on her phone and it STILL just hangs there, then randomly begins downloading everything in queue all at once... I'd heard that there was an update for the market out there, but I havent been able to find and update/apk or even find out what version is on our two phones currently...

    Now today, I got a call and they leave a voicemail... but rather than going to my visual voicemail, I get a notification that it was unable to be downloaded (dont remember the actual message)
    When you pull down the notification bar, it says "Voicemail Pending: Tap here to call voicemail" which I did, listened to the voicemail and deleted it. The notification still remains after 2 restarts.
    I go to the visual voicemail app and it has a big grey notification that says "You have a new voicemail that cannot be downloaded. Call for new voicemail"

    Ive tried a few things that are supposed to fix this...
    I composed a message on both phones to activate@vvm.sprint.com and sent it to make sure everything was registered.
    I composed a message on each phone to the other phone and sent it, as people have said that would make it have to connect to the voicemail server and get things rolling... it didnt.
    All the messages are stuck in "undelivered messages" and when I try hitting the "retry sending all" button, I get a message that says "Voicemail: Error V30: voicemail will be delivered when data service becomes available"
    Web browsing and email have always (and still do) work flawlessly on both phones, so I know that date service isnt an issue... just for the hell of it, I tried connecting to wifi and it still wont work...

    So yeah..umm...WTF? lol

    **update**
    I just turned wifi on on both phones and boom, all the pending voicemails were sent/recieved to both phones...
     

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  2. Evoixmrftw

    Evoixmrftw Well-Known Member

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    log into google talk. That should solve your market problem.
     
  3. myxmastrmike

    myxmastrmike Member This Topic's Starter

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    Oops... forgot to put that in with the "things ive tried that didnt do anything to solve my issue"... did that...it did nothing.
     
  4. Evoixmrftw

    Evoixmrftw Well-Known Member

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    Well you stumped me then. Sorry I couldn't help.
     
  5. myxmastrmike

    myxmastrmike Member This Topic's Starter

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    I wish you could have bud, I really do lol...
     
  6. longshot

    longshot Well-Known Member

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    I am having the same issue as you are, just started today. Also my Gmail account wont connect, voicemail icon will not go away, marketplace wont open up.

    My phone is rooted and has been for awhile and I have done no updates since then. Is anyone else having the same problems??
     
  7. LcsEvo

    LcsEvo Well-Known Member

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    having same problem my market wont open at all always say loading then no service msg
     
  8. myxmastrmike

    myxmastrmike Member This Topic's Starter

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    I suppose I should add my specs also... im on a launch phone, stock Sense...

    Gmail is working for me, but browsing to google.com isnt. all other sites ive tried work... just no google.com and no visual voicemail...

    Just got off the phone... we tried everything short of restoring the phone (as I had just done that to my wifes phone before calling) and still nothing. He put in a ticket, and told me I would be contacted by one of the engineers within 72hrs...

    Time will tell on this one..
     
  9. myxmastrmike

    myxmastrmike Member This Topic's Starter

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    market is loading for me now...well... it always loaded.. just wouldnt download, till it wanted to lol
     
  10. stompyevo

    stompyevo Well-Known Member

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    I am havin the same above voicemail pending issues but my current location is not available, cannot load web page, as i wam writing i got a voicemail that was sent about two hours ago, reboot several time take the battery out. still have that icon Voicemail pending and there is no voicemail.
     
  11. stompyevo

    stompyevo Well-Known Member

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    ok I was able to resolve this issue by switch to Wi-Fi and the message come in within a minute and my location was able to update correctly. so my assumption is that there is a issue with Spring data service not fully up and voicemail have a long delay to downloading to the phone.
     
    jazzy921 likes this.
  12. biem812

    biem812 Member

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    I'm still having this issue for the last 4-5 days. Can't download or update any apps, just stuck in "Starting download..."
     
  13. swatpup102

    swatpup102 Well-Known Member

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    Same problem here, I thought I was having rom trouble and now see it's an issue with the market to our evo's. Also can't go to google.com, but the wifes epic is running fine. This has to be fixed soon, I depend on my Evo for business, and I can't tether right now.
     
  14. MobileES

    MobileES Well-Known Member

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    Same issue here, launch day EVO, stock rom. Late email notifications, market has been down all day, sync issues, google site won't load, weather location not available, google business email server down as well. What is going on lately, never had this many issues in one day.
     
  15. slugbug

    slugbug Well-Known Member

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    Something has been f*ed up with Sprint and the Evo starting as early as Saturday night. Effecting some areas, not all, some times, some not, some phones, not all. I cant find an official "statement" from Sprint, but it's happening to a lot of people and a lot of phones. Rolling data outages or something like that.
     
  16. cj2008

    cj2008 New Member

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    Same problems here. I'm in the Detroit area and have been having problems doing Google searches, using visual voicemail, and with the Market not downloading apps until its choosing. I switched from my BlackBerry Tour on Saturday.

    Not sure about your areas, but Sprint's Detroit towers have had issues for years. Slow, unpredictable data is the norm here, but this is ridiculous!
     
  17. slugbug

    slugbug Well-Known Member

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    I am no expert. At all. I've just been reading several forums and the common theme is that some Sprint is having evo issues right now.

    As a former BB user myself, I hope you'll appreciate the humor in this:

    just for grins, try the old standard BB fix - turn the phone off, pull the battery, restart.

    Cant hurt and might help ;)

    But seriously...I really think it might be Sprint. Trying calling them, see what they say.
     
  18. cj2008

    cj2008 New Member

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    Haha. Actually, that's exactly why I got rid of the BB. Each time it froze (every day) I had to do a soft reset. The phone took about 10 minutes to come back on. Very annoying...

    Anyway, battery pull on the Evo doesn't seem to resolve this. You're probably right. Looks like I've got a date with tech support :D
     
  19. Mr. Ed

    Mr. Ed Well-Known Member

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    I think there are two separate issues occurring. For the past 5 days I have had major intermittent issue with the sprint network. 3g, 4g ...haven't been left any voicemails, also have not received the recent vm update. 3g internet has worked on and off... text and calls are great (except the few hours that text went down saturday night) 4g speeds have been absolutely horrible...in 6 different coverage areas, one of which was in a 4g demo/kiosk by sprint. this issue also seems to affect the market, as you are using the web to do that.

    In addition to that I have seen the gmail issue and server issues on google's part. extremely hit or miss and has been going on for about 3 weeks now.

    My hopes is that they are simply experiencing some growing pains and that we will see resolution soon!
     
  20. qwestorama

    qwestorama New Member

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    Having the same issue in South Florida, called Sprint this morning and they told me there are no outages so they are either not paying attention or not filling in their tech support on the issues. I actually did get the canned support response of please power your phone off and pull the battery. That pretty much ended the call.
     
  21. sweetums

    sweetums Banned

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    My market won't open either..... Grrrrrrr
     
  22. longshot

    longshot Well-Known Member

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    *Update* Market opens downloads take forever to start. Gmail still messed up, voice mail icon finally disappeared.
     
  23. Mr. Ed

    Mr. Ed Well-Known Member

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    I have noticed that if people lead into this conversation with Gmail/market those are third party apps...sprint will not be concerned with those issues..
    however if you lead in with network connection/internet issues some people have got further that way.
     
  24. jazzy921

    jazzy921 Member

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    This helped me so much! However, I'm still having issues with certain websites loading, and some of the apps I have downloaded working as well...I'm glad to know there are other people having the same issues...
     
  25. Karl_in_Chicago

    Karl_in_Chicago Well-Known Member

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    Seems to be working OK now in Chicago. Weather map/clock displays correct location, Google searches and Market work, everything broken before is working. Hope it stays that way.
     

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