Market refunds problems..


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  1. G.Armour

    G.Armour You know you want to. VIP Member This Topic's Starter

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    I am having a problem, I noticed when I purchase an app and refund because of various reasons, the order shows canceled in my Google account and I get an email stating that I have not been charged but it shows the charge on my bank account and I never get the refund. Anyone else ever notice this? How can I get my money back?
     

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  2. sitlet

    sitlet Banned

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    If they charged your account, they should refund it back within 2-3 days. If not, good luck getting any help from google. I spent hours trying to get help, and they basically told me they cant help me.
     
  3. G.Armour

    G.Armour You know you want to. VIP Member This Topic's Starter

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    I've always thought if you refunded within 24 hours you wouldn't even be charged. Is that not the case?
     
  4. sitlet

    sitlet Banned

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    Thats what I thought too, but its always possible they can charge your card when you purchase it.
     
  5. G.Armour

    G.Armour You know you want to. VIP Member This Topic's Starter

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    Then what's the point of having a refund button if they don't honor it?
    I went back through all of the times I've refunded and noticed that I've always been charged but never refunded.
     
  6. Martimus

    Martimus One bite at a time... Moderator

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    I guess this is yet another reason why PayPal support in the market will be an improvement over Google market (assuming it ever gets implemented).
     
  7. G.Armour

    G.Armour You know you want to. VIP Member This Topic's Starter

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    Paypal would be an awesome addition.
     
  8. lordofthereef

    lordofthereef Well-Known Member

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    Hate to say it, but this is why I use "other means" of testing an app. If it's worth it I will buy it. If not, it gets trashed and I am happy I never spent the money.
     
  9. G.Armour

    G.Armour You know you want to. VIP Member This Topic's Starter

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    Yeah but some apps, you can't find" other ways" to try them out..
     

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