MAYDAY - lost phone, 200 Gmail contacts goneSupport


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  1. Apache

    Apache Well-Known Member This Topic's Starter

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    So I foolishly lost my DI last night. Because all of my Contacts on the device are set as Gmail/Google Contacts, I wasn't worried, figuring they're all in my Gmail account anyway. But as I take a closer look at my Gmail Contacts, about 250 or so are gone! How could this be???

    Any help would be greatly appreciated, this is a seriously stressful situation
     

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  2. Mischka7

    Mischka7 Well-Known Member

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    Yikes. If you haven't already, I think you should report the phone to VZW as lost/stolen. My understanding is once that happens, no one can use the phone until it's been wiped. While you're on the phone w/ VZW, I'd also change every single password I know.
     
  3. winstonoboogie

    winstonoboogie Well-Known Member

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    Yes, it's puzzling that you didn't immediately change the passwords connected to all of your email accounts, social networking sites, and whatever else you accessed with your phone.

    Good luck.
     
  4. LancerzEvo

    LancerzEvo Well-Known Member

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    When you added a new contact, did you set the contact type as "google" not "phone" ? If so, that sucks.

    Also, did you check your google latitude on a computer to locate your phone? Haha
     
  5. A.Nonymous

    A.Nonymous Well-Known Member

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    What probably happened is someone picked up the phone and manually deleted all the contents. This would then be reflected back in the contacts in Gmail.
     
  6. FramCire

    FramCire Well-Known Member

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    Isnt there a good app that locks your phone if you lose it?
     
  7. ahpook

    ahpook Member

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    That sucks...sorry to hear about that. :(

    Just remember to back everything up next time. I usually keep .csv file on my hard drive, and my yahoo or hotmail accounts.

    Guy that has (stole) your phone manually deleted everything. Nothing can do about it unless backed it up.
     
  8. GrandMasterB

    GrandMasterB Go Go Gadget Flow! VIP Member

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    YES, but it has to be installed before you loose the phone....
     
  9. Apache

    Apache Well-Known Member This Topic's Starter

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    Thanks for input fellas.

    This is what I did:
    1. Find it using Google Latitude (saw that it was still somewhere at airport)
    2. Slept overnight
    3. Found it again using Google Latitude -- a mile away from airport, ostensibly in the back yard of some house
    4. Activated Mobile Defense to lock device
    5. Noticed many Contacts were gone, also all Google Tasks were gone
    6. Called VZW and cancelled service

    This is what I shoulda done:
    1. Activated Mobile Defense asap. This woulda locked the device without turning off the wireless signal -- i.e. I coulda still tracked it.
    2. Either recover it or simply replace it with no data lost.

    Mobile Defense is a good app that I had had the foresight to download onto my device. My mistake was not having utilized it earlier.

    Oh well, live and learn.

    Thanks again, man oh man has this been a stressful experience!
     

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