Message counter shows wrong value.Support

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  1. dmantamp

    dmantamp New Member

    Hi all,
    On my S3, the message icon always shows there are two message( number 2 at the top right side of message icon). I don't have any unread message. Even if get messages the number does not increase. I tested this by sending three SMS from a different phone and I recived them. But the icon still shows 2. I installed an application that was telling it can reset the count. But it didn't work.

    Any help ?


  2. SUroot

    SUroot Well-Known Member Developer

    Are you rooted?
  3. dmantamp

    dmantamp New Member

    No. I have not rooted. I have upgraded to JB sometime back,
  4. Shotgun84

    Shotgun84 Well-Known Member

    Welcome to the forum.

    I'm not sure if this fix is permanent but go to settings, application manager, all, BadgeProvider and clear data.

    I've moved this to the main gs3 forum. Maybe someone else will have some other ideas:)
  5. dmantamp

    dmantamp New Member

    Thanks a lot. It worked.
  6. Perrorist

    Perrorist Member

    I have a similar problem to the OP. In my case, it shows -1 when there are no mails. Whatever number is shown, there's always one more mail to read.

    I've tried the BadgeProvider clear data approach and it hasn't helped.

    I've recently updated to 4.3 but the problem remains.

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