Messages problemSupport


Last Updated: 2013-05-21 23:01:27
  1. Rens7heikant

    Rens7heikant New Member

    Hello there,

    I have the problem with my Acer Liquid Express E320 that when I receive a quite long message from someone, the message is split up: the upper part of the message is the real message, but the second part that i receive is a part from another message from that person and from a quite long time ago... and when i ask to resend the message that she wanted to send, then i really get that message, without mistakes, without a part from an old message from her...

    Someone who can help me please??? :)

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello Rens7heikant. Welcome to the forums. :)

    It sounds to me like the system is splitting the over-long messages and is not able to amalgamate the portions correctly. I doubt if your device or the app is at fault, but one thing to do to test that is just clear cache and data on the sms app then reboot.

    Have you friend send messages as usual and see if that has remedied the issue. If not, give the carrier/provider's support line a call and describe the problem; the may have heard it before and know of a setting that needs to be made at their end.

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