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  1. Redskins10

    Redskins10 Member This Topic's Starter

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    On my Samsung Galaxly s4 my Message stopped showing up as preview message and also stopped putting a message number at on the message icon on the home screen what is wrong.
     

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  2. Thom

    Thom Guides Guide

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    Welcome to Android Forums. For the greatest visibility I moved your question (thread) to the area (forum) where issues with your phone are discussed.

    ... Thom
     
  3. SebaKL

    SebaKL Well-Known Member

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    Did you install any 3rd party messaging app or launchers ?
     
  4. LaTuFu

    LaTuFu Well-Known Member Contributor

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    Have you tried to reboot the phone and see if that corrects the problem?
     
  5. Redskins10

    Redskins10 Member This Topic's Starter

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    no
     
  6. Redskins10

    Redskins10 Member This Topic's Starter

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    I turned it off and back on and it still does it.
     
  7. Redskins10

    Redskins10 Member This Topic's Starter

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    How should I reboot it?
     
  8. Redskins10

    Redskins10 Member This Topic's Starter

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    It is through AT&T if that helps.
     
  9. LaTuFu

    LaTuFu Well-Known Member Contributor

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    To reboot it you need to completely power down the phone and turn it back on. You can do it by pressing the power button then choosing "turn off" or you can pull the battery from the back of the phone.
     
  10. Redskins10

    Redskins10 Member This Topic's Starter

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    It still did not work. What next?
     
  11. jamsterdm

    jamsterdm Well-Known Member

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    You've turned preview off in message settings....
     
  12. Redskins10

    Redskins10 Member This Topic's Starter

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    Found the problem. When AT&T updated messages something went wrong so I unstalled the update and now it works great
     

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