Support Messaging keeps crashing

Discussion in 'Android Devices' started by Danielle Rae, Mar 2, 2013.

  1. Danielle Rae

    Danielle Rae New Member
    25

    Mar 2, 2013
    2
    0
    25
    Female
    university student
    Scotland
    Every time I click on the 'Messaging' app it goes all black and then says 'Messaging has stopped'. It has been doing this since for 2 days straight so I can't access my messages. I haven't been receiving messages either.

    From searching on the internet people said to clear cache, but when I go to the app in settings it doesn't allow me to do this. The only option is to clear data, disable or force stop. It's only this one app, the rest seem to be fine. Should i reboot the phone altogether or just delete data?
     

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  2. kelis32

    kelis32 Well-Known Member
    53

    Dec 25, 2012
    303
    64
    53
    Male
    UK

    Install Go SMS and set that as default message app
     
  3. SCPadgeebar

    SCPadgeebar Well-Known Member
    53

    Sep 6, 2012
    363
    74
    53
    Male
    Settings > Application Manager > All

    Check if LogsProvider is disabled. If it is, enable it.
    If it is enabled, try clearing its cache and date.
     

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