#MIN# ?

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  1. radiocycle

    radiocycle Active Member

    So I got a message from TMo the other day saying that I could check my mins anytime by simply dialing #MIN#

    However every time I do, I get the exact same message: " You have 000 included min remaining. Addl mins are charged at $0.00 a minute. Your $30 UL Web and Text (5GB at 4G) is active until --/--/2012."

    BTW I'm on the $30 @ month plan using my Nexus 4. I've chatted at least 4 times now, with customer 'service' and they say they are putting a ticket in the system and to wait 72 hours and try again. They are also eager to remind me that additional mins WILL be charged at 10

  2. Atma

    Atma Well-Known Member

    Its the first I've heard of it. I just tried it and I get the same info you get. None. :D

    Can you just use the T-Mobile My Account app?
  3. radiocycle

    radiocycle Active Member

    Oh sure, the TMo app would work but it just burns my onions that they send out a text telling me 'bout a 'free service' that DON'T WORK! Very lame...

  4. Petrah

    Petrah Psychotic Female


    Cutest saying I've heard in awhile lol. Thanks for the giggle. :p
  5. MT Rotor

    MT Rotor Guest

    Damn I thought I was the only one with that problem
  6. radiocycle

    radiocycle Active Member

    Well, supossedly it'll be working in 48 hours or I'm to call them back. I have a ticket number for them to check now so I'll stay on it. We shall see....
  7. aurora40

    aurora40 Well-Known Member

    That used to work fine, but I get the same "0"s for everything now. #WEB# and #BAL# still seem to work properly.
  8. yfan

    yfan Well-Known Member

    I have the same issue, but if you have a smart phone, can't you just download the T-Mobile accounts app?
  9. radiocycle

    radiocycle Active Member

    Oh sure I can download that TMo app, but it says the same thing: "you have 000 mins". What's the point??
  10. Petrah

    Petrah Psychotic Female

    If you log in to your T-Mobile account on their website from a PC or laptop and view your account, does it say the same thing?
  11. radiocycle

    radiocycle Active Member

    Nope, it looks OK there...

  12. Petrah

    Petrah Psychotic Female

    Very odd. The app should pull the info from the database on the site.

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