Minor Contacts IssueSupport


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  1. mhtrang

    mhtrang Well-Known Member This Topic's Starter

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    Hey guys, I'm having a little trouble finding a solution to syncing my contacts to Google contacts. When I originally put all my contacts into my phone, it did it through Google contacts and then I used HTC Sync to grab some contacts' info from Outlook. Now, some people have multiple entries, one labeled "phone" and the other labeled "Google." I was hoping that the two entries would just merge into one, under "Google," but it hasn't. Is there any way to do this, or do I have to manually edit each person's entry? Thanks in advance.
     

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  2. NightAngel79

    NightAngel79 Bounty Hunter Administrator Moderator

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    go to gmail account on pc, there are easy ways to merge contacts together. They should then automatically sync the merged contacts on phone
     
  3. mhtrang

    mhtrang Well-Known Member This Topic's Starter

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    I think I get what you're saying...you can just check multiple contact information together and merge them, right? My problem is on the phone itself. Not sure how to explain it. But when I click on "John Smith" and try to edit it, my phone asks if I want to edit the contact information "John Smith" for Google or for Phone. I will post a picture explaining it later tonight.
     
  4. NightAngel79

    NightAngel79 Bounty Hunter Administrator Moderator

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    i got ya, only it should update the contacts on phone after you do it on pc. Post those pics though when you can, that have a better idea what exactly is going on
     
  5. mhtrang

    mhtrang Well-Known Member This Topic's Starter

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    So I wish I could have taken the screenshots before I accidentally wiped out all of my contacts. Luckily, I backed up to Google contacts and I just added whatever contact information I had from Google. Now I have to go back and re-enter in some information, but I was going to do that anyways. Thanks for offering to help.
     

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