Yes, I used WMP 11. I had previously set it to rip lossless (wav). However, it cause issues when porting to another device (Droid or Sony Walkman) with regard to artist and album art. So, I simply re-ripped the same CD's using mp3 (max bitrate). I deleted all the old music from my machine and then resynched. It worked perfectly. I hope this helps someone else as well.