Missing Apps on Google Play/Loading issues with Google PlaySupport

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  1. jcommerce

    jcommerce Well-Known Member

    Anyone having problems with Google Play? It just perpetually says "loading" when I do an app search. It shows "My Apps", but when I try to install them, all I see is "loading". I tried a reset...no luck.

    Update: Never mind, got it working. Mods can junk this thread, thanks.

  2. AHWagner

    AHWagner Well-Known Member

    Any reason why some apps that were pre-installed do not show up on the phone, yet when you go to your apps on the Play store, they are there?

    For example the Google Music app shows up installed on my device, yet to access it I cannot go to my apps on the phone, I have to go to the Play store.. find Google Music and then press Open.

    Kinda strange..
  3. butthewheels

    butthewheels New Member

    I'm actually having that problem right now, it's annoying me so badly!!!
    But unlike you I cannot find a way to fix it! .. heeeeelp!
  4. marctronixx

    marctronixx Moderator Moderator


    what have you done to troubleshoot?

    if you have not done so,

    1. soft reset the phone using the pulldown power menu (press and hold power button)
    2. you should also clear cache and data on google play app
    3. go to market.android.com and do a remote install from the site.
    Granite1 likes this.
  5. mattjlomax

    mattjlomax Active Member

    Hello everyone. I had purchased the pdanet app for my last phone (Evo 3D) and now am having a hard time finding it in the play store. Anyone else having the same issue? Thanks in advance for any assistance.

    By the way, this phone is sick!!!:D
    PattiCakeUS likes this.
  6. denise1768

    denise1768 Well-Known Member

    are you searching for it or did you look under my apps? In my apps, I found every item I ever downloaded.
    PattiCakeUS likes this.
  7. EasyEEE

    EasyEEE Well-Known Member

    Removed my unrelated comment heh
  8. omiller315

    omiller315 Well-Known Member

    mattjlomax likes this.
  9. EasyEEE

    EasyEEE Well-Known Member

    Well thought I had my issue fixed.

    Since I got the phone, my apps doesn't list my purchased apps.

    It keeps showing SoundHound has an update, which I had never installed the app. (can someone who hasn't install check their all apps in settings and see if it's there?)

    I search and installed the paid version thinking it would fix it/something. It didn't. I uninstalled.

    I went into settings apps all and SoundHound was there -NOT in downloads.

    So, I cleared cache and data and un-installed.

    While in there, cleared Play Store data.


    Go onto Play Store, accept terms, and on my apps, soundhound is gone, and all my paid apps are there! Yay!!

    I exit, go back in, and boo! My paid apps are gone again, and fing soundhound which is no where on any of my devices, is saying there is an uodate, but its not installed.

    mattjlomax likes this.
  10. Cactus73

    Cactus73 Well-Known Member

    Soundhound is bundled inside of the HTC music app. I hope someone finds a way to get it out of there.
  11. EasyEEE

    EasyEEE Well-Known Member

    Ugh lol I uninstalled it but it still knows there's a update.

    . And yes, that it not cool. Tired of bloatware. Good app, don't like it forced.

    So where are my other apps?

    Edit never mind... New function.. Swipe to the left, all apps, current, purchased and previously downloaded apps in Play Store under my apps then All to the right when swiping left. Ugh hate the all previously downloaded apps being listed.

    Still don't want soundhound telling me to update when I have uninstalled it.
  12. Cactus73

    Cactus73 Well-Known Member

    A stand alone Soundhound app can be found in the shortcuts under the name "ID Now".
  13. denise1768

    denise1768 Well-Known Member


    I know this is a know problem and it's been discussed, but I can't find it.

    I went to the google play site online and sent all my old applications to my phone. I saw them installing, but they are not there. When I go online and verify, it says "installed", but if I go to the Play store on the phone, it gives me the option to "install".

    I remember last time this happened, they eventually appeared, but is there anything we can do to make them show up? I held the power for 10 secs, but still not there.

  14. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

    Have you tried clearing cache and/or data from the playstore app so it has to re-sync what you have installed?
    denise1768 likes this.
  15. denise1768

    denise1768 Well-Known Member

    Well, I just tried it. Was only able to "Clear Data". When I went to the online version of Google Play, all the apps that I installed that I said were missing now are now available to install again. I just installed 2 of them, and they are showing up.

    So.. is that the trick? lol. How come it didn't install as mentioned in the first place? Any ideas?
  16. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

    It just got confused i guess.:eek:

    Easy enough fix, you just have to sign back in each time. :(
    PattiCakeUS and denise1768 like this.
  17. vice86

    vice86 Well-Known Member

    what's really annoying about the Google Play store is the 20 page limit in the "other apps in my library" section!!! I have to install apps I don't want anymore just show it gets them out and shows my more of my apps that are past the 20 page mark.

    How does Google not open it to show more than 20 pages of apps you've downloaded???
  18. bearballz

    bearballz Well-Known Member

    Hi all,

    Don't know if this has been covered before, buts a new one for me. Everytime I restart my phone only some of the apps I moved over to my SD card show up and I end up having to re-download these apps from the Play Store. The icons are there but when I try and open them up it says the app is no longer installed.

    Is there something I'm missing? An unchecked box or maybe there's an issue with my SD card? I've re-started my 4G LTE only a couple times and I'm concerned I have to go through this chore each and everytime I restart the phone.
  19. RickJ

    RickJ Well-Known Member

    The my apps in the market keeps record of apps priorly installed, they are not installed on your phone unless you download and install them again, (after a factory reset, or in the case of a new phone) so no need to worry about them.
    PattiCakeUS and ocnbrze like this.
  20. sobo1

    sobo1 Member

    in Google Play....over time I've downloaded a lot of different apps- many of which I will never download again. But with this new phone when I go to my apps they all show up since I downloaded them on my account. I've logged in on the computer and on the phone and don't see anyway possible to delete an app I've downloaded from showing up in MyApps- is it possible? Advice?

    Thanks for the feedback...
  21. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    i do not think that you can delete the apps listed in my apps in google play. they are not downloaded to your phone yet so it is just a matter of weeding thru which one you want.goggle play keeps the most current ones first so it should be easy going back to what you want. another idea is to do backups with My Backup Pro which can back up your apps and more to the sd card. comes in handy if you have to do a factory reset.
    PattiCakeUS likes this.
  22. KenjiSpencer

    KenjiSpencer Well-Known Member

    Have you tried Google Play->My Apps->(select app you want to delete)->Uninstall?

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