I can't seem to send or receive ANY MMS. I also can't receive any group text at all ( from either apple or android devices ). All I get is the "touch to download" even though I have "automatically download MMS" on in the settings. Tried GoSMS with no avail. I had a friend suggest using Hangouts and it worked maybe once or twice but then went back to not being able to receive again. I have tried to send pictures to test if they would at least go through, but they also come back with "tap to retry". I REALLY don't want to factory reset the phone, but I will have to if it comes down to it. I've seen mention of changing the APN settings would change it, but they are not accessible. I do know what verizon's APN settings are but obviously I can't enter them.... Any fixes???