MMS causes messaging to crashGeneral

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  1. Spidersilk

    Spidersilk New Member

    A friend of mine just sent me an MMS (it looks to be a picture via the messaging app). When I clicked on his name to look at my messages from him, it immediately went back to the main messaging screen and popped up the message "Unfortunately, Messaging has stopped." When I click "OK", the messaging app force closes. Any ideas if this is a bug or if I need to change some setting in my phone to fix this?

  2. Cincybearcatfan

    Cincybearcatfan Well-Known Member

    I've not experienced this yet but I've only had 2 MMS received since I've had my Maxx. Both came through without a hitch. Hopefully it was a one time glitch.

    Let us know if it happens again.
  3. mistermojorizi

    mistermojorizi Well-Known Member

    did you install the system update? mine had trouble downloading an mms before i installed it.
  4. Thom

    Thom Guides Guide

    If you did not install the update ... please take a screenshot of the bottom of the About phone screen (ending with Android version) and post it.

    Thank you.

    ... Thom
  5. Spidersilk

    Spidersilk New Member

    I just talked to my friend. He uses an iPhone and tried to send me a vcard with all of his contact information. I have the latest updates on my phone.
  6. rabidhunter

    rabidhunter Well-Known Member Contributor

    Well, there's your problem

    dantheman7 likes this.
  7. LTMets44

    LTMets44 Member

    I've been having the same issue. Friends have sent picture messages (which I received at the time) but now when I go back to look at, it crashes. I can read all the other messages in the thread, but as soon as I scroll to a picture reply, it crashes. :(
  8. pirahna

    pirahna Well-Known Member

    I had this problem last month. I had my text messaging limit set to 5000. I lowered it to 2500 and the problem went away.
  9. LTMets44

    LTMets44 Member

    I have mine set to 1000. What I did last night is a "recovery boot" and that seemed to have worked. It's still working right now so we'll see how long it lasts.
  10. Seigagen

    Seigagen Member

    Try using the new Hangouts as well since it will replace stock messenger as primary SMS/MMS with Kit Kat.
  11. LTMets44

    LTMets44 Member

    Right now most of my contacts aren't using hangouts so when I try, it says invite friend... When will the Droid Maxx have the kit Kat update anyway?
  12. LTMets44

    LTMets44 Member

    Well I had to reboot my phone twice today because of the MMS messages crashing my text. When I do a recovery reboot, it works temporarily.. I just got the hangouts update that integrates text messaging. Let's see if that helps.
  13. BrianHend

    BrianHend New Member

    So, I've done a factory reset, had the phone replaced, done another factory reset and the text messaging on my Droid Maxx still fails. Verizon told me that it is probably a problem being caused by a third party app so I've been running in "safe mode" and messaging still fails. I'm running out of patience, mostly because even when I restart messaging I don't receive the messages I've missed and the people who sent the message don't receive any sort of error message so they think I got it.
  14. doogald

    doogald Guides Guide

    Try switching to Hangouts for messaging. Settings / More... (under "Wireless & Networks) / Default SMS app. Change it to Hangouts, start the Hangouts app, and go through any setup that you need to do for using the app for SMS.

    The stock Messaging app is pretty bad and tends to crash on certain received MMS or group messages. Hangouts has been solid for me, and you don't have to worry about that dumb slideshow that happens when you receive images over MMS.
  15. johnwashere

    johnwashere Member

    Im getting this too now. I factory reset my phone and it still happened... Then got a warranty replacement from verizon and its came up again with group messages. I used stock messenger but switched to hangouts to see if that made it any better but it still crashes. I only installed a limited amount of apps on my new phone too. Has anyone found a solution?
    I might try to request a different phone from verizon... Maybe I can get a galaxy s5 :)
  16. bconner89

    bconner89 New Member

    What seemed to stop the crashing on my phone was to delete all my pictures of my gallery as well as any videos. of course I backed them all up to Google Plus before hand.

    it seems that when the messaging system is trying to find the picture to display for MMS its having a hard time sorting through all the files and it ended up crashing. also maybe try keeping your number of messaging to a minimum. Say around 200 messages per person.

    I'm not sure if this will work for everyone but it did seem to work for my moto x .

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