MMS Download Problem


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  1. leugim321

    leugim321 Active Member This Topic's Starter

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    i have been having a problem download MMS when i recieve them. it will say "download unsuccessful" and it wont let me open it... i have the sprint hero.. does anyone have this problem. i talked to sprint and they restored my data problems, but it still wont download,

    has anyone had this... please let me know asap
     

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  2. Robchaos

    Robchaos Well-Known Member

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    turn off your wifi connection if its on. This is a known issue with the phone.
     
    jonboy likes this.
  3. leugim321

    leugim321 Active Member This Topic's Starter

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    what if its off and still doesnt work??
     
  4. SportsPT

    SportsPT Active Member

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    Are you using the Stock app or Handcent?
     
  5. April_Fool_79

    April_Fool_79 Well-Known Member

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    I posted this on another thread that was going about this, so I'll do it here, too.

    This is an unofficially known issue (meaning still in the "investigation" stage). It is being worked on, if turning the mobile network off and back on doesn't fix it, go to your Picture Mail account and you can view it there. I know, it's kinda a PITA, but since it happens to me intermittently, I don't really see it as that big of a deal.

    www.sprint.com/picturemail
     
  6. leugim321

    leugim321 Active Member This Topic's Starter

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    i use handcent, but it doesnt download in either messaging program.
     
  7. jaguar5690

    jaguar5690 Member

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    I have wifi turned off and use the stock messaging app. I get notified that I got a message but when I go in to see it there is nothing there. It never works and I always have to use the website to get the pictures...I hope they fix this with 2.1
     
  8. greg555ames

    greg555ames New Member

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    I've had the same problem with Handcent, it shows up in the message when you press to view it does nothing. Oddly enough I was able to view a video normally. I'm able to view the message in the stock messenger through that pain in the ass slideshow thing.
     
  9. hydroid

    hydroid Member

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    Known issue. Sprint told me to do a hard reset. I told them to piss off. It is going to b fixed when we upgrade to 2.1 I was told by Sprint.
     

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