MMS has stopped working :-(Support


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  1. simmouk

    simmouk Member This Topic's Starter

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    Hello,
    I've had my Desire for a couple of weeks now, and I love it! Have spent FAR too many evening customising it and playing with it and even taking it along to the pub one evening and completely ignoring everyone else there because it had my undivided attention (yes, I know, very sad)

    Anywho, very recently (as in, the last couple of days), MMS has stopped working. It first happened on Friday (I think) when I received one from a friend (well, I assumed it was one!) using Handcent. It showed up from the person with a Download button and when I pressed that, it changed to a Downloading...which then did nothing. When I came out of and went back into Handcent, repeated those steps, and got the same outcome. I thought it was something to do with Handcent not being configured correctly for MMS - I hadn't sent or received one since installing and using Handcent - I had sent a received a couple using the default Messages app, which then subsequently were pulled through and displayed in Handcent fine.

    I thought nothing of it at the time, but I've just been playing with it again this afternoon and I can't get anything out of it. I've been trying in both Handcent and the default app to send a simple picture to myself, and it's not sending. It did send once, for some reason, as I turned the phone off completely, I saw it suddenly send in the background and then low and behold when I booted it up, it was there - but even that hasn't worked this time?! In both Handcent and Messages the picture will sit there with the little spinning circle icon, doing nothing. In the "undelivered messages" section of both clients, they both report that that particular message is failing, but if I try a re-send it still just does nothing.

    I just can't think what has changed/why it isn't working - could it be Handcent? That's the only thing I can think (that would effect messaging) that could have caused a problem?

    ANOTHER thing is, although I've found the message centre number for my network (o2) in the settings for the default client, and I've found the Access Point details for O2 WAP and O2 MMS (which got downloaded automatically when I first set up the phone) I can't seem to find a way to reset them - I don't want to hit the Delete button on them if it is just left blank - is there a way of re-downloading the settings from the network? (or do I have to make a note of them and input them manually?!) I don't particularly want to have to do a factory reset for this either!!!

    It just seems as though, although the settings are there for MMS, neither application seems to be able to connection to the MMS-specific servers and whatnot!

    Any ideas greatly appreciated!!! :)
     

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  2. simmouk

    simmouk Member This Topic's Starter

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    Well, after a couple of tests, it seems to be working now, after manually fiddling with a couple of the settings, using this thread - http://androidforums.com/785024-post17.html!

    But what happened/changed from when it first worked? I haven't changed any of the APN settings!!! One of life's little mysteries perhaps?! Still waiting for someone to MMS me so I can check if it's working, as even though MMSing to my own number proves it works, I still want a second opinion!!!
     
  3. StevenSeed

    StevenSeed Well-Known Member

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    To be honest, I don't use Handcent for MMS because it doesn't cope with them very well.

    To send pictures, I use the stock messaging software as it's always worked, and for normal SMS I use Handcent.
     
  4. simmouk

    simmouk Member This Topic's Starter

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    Thanks Steven, will bear that in mind - I think you're right!
     

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