I sent a message to HTC regarding the following: Me: I have having troubles sending and MMS messages to carriers other than Verizon. I have the Eris and sending MMS messages to and from other Verizon phones is not a problem. Receiving MMS messages from other carriers other than Verizon is not a problem. Only sending MMS to other carriers other than Verizon. Any help would be appreciated. Thank you! HTC: I do understand how frustrating it can be to not be able to send MMS messages to carriers other than Verizon on your HTC Verizon Droid Eris. Unfortunately, this does seem like a Verizon issue. Please call *611 from your Eris, and it will give you an 800 number to contact from another phone, so that you can trouble shoot the Droid Eris. ME: I have contacted Verizon and they said they are unaware of this issue and it's HTC software issue. Please advise to my next step to resolve this issue. HTC: Thank you for contacting HTC! We do apologize for any confusion with this issue. I would now have you contact our Tech Support Team at 1-866-449-8358 from a phone other than your HTC Verizon Droid Eris so that they can walk you through troubleshooting to see if this is actually a software issue. Now I don't know if I even want to call HTC about this. They will probably give me some scripted response.