MMS message crashed my phone


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  1. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    After using my Hero for a bit over a month, I've had my first run in with a serious problem. I received a MMS text message, and every time I tried viewing the messages page (using the default messaging program) for that contact, I would get a force close error for com.android.mms.

    After trying a few more times, rebooting the phone, etc, I decided to try Handcent SMS. Fortunately, Handcent did not crash when I viewed that contacts messages, but it also couldn't read the message stating something like "Handcent SMS is unable to read this message." Oddly though, I was able to use the Save MMS option not only to see the image, but successfully save it as well. I was happy about this, but when I tried to delete the message so that I could continue to use the default messaging program (I like the widget, sorry), it could not delete the message.

    The only way I could rectify the problem was by deleting the entire messaging thread with that contact.

    Now, this has only happened once so far, and I have yet to try to reproduce it; nonetheless, it's a pressing issue I'd like more information on. Has anyone else had this happen? Are there any more effective ways to handle it other than deleting the entire contact thread?
     

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  2. umshamrock

    umshamrock Well-Known Member

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    this happened to me too. i had a mms which i could read fine (well the pic was super tiny). then all of a sudden it caused a force close and i had to delete the whole thread. but i heard that when this happened was also when O2 began to support mms on the hero - so they changed some kind of mms setting. i received a pic message yesterday and it was totally fine (and not super tiny!). what network are you on?
     
  3. quantumrand

    quantumrand Well-Known Member This Topic's Starter

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    I have an unlocked Hero on AT&T in the US. I've looked into it a little, and there is some reference to large amounts of texts can crash it when recieving an MMS. I had about 400 texts, somewhere around 10 of them were MMS messages.

    How many messages did the thread that crashed yours have?
     
  4. umshamrock

    umshamrock Well-Known Member

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    my thread had less than 100 messages...
     
  5. skcarter

    skcarter New Member

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    I was able to stop the error by providing phone numbers to all my contacts, some previous to that only had email information.
     

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