Hello Everyone,
I find it hard to believe no one has brought up this issue unless of course this is an isolated incident.
4G has just arrived in our area (miami, fl) and when I am connected to 4G I am unable to receive or send MMS messages. I receive a "General Network Failure" error as android continues to retry sending. If I disable the radio the messages go over 3G without any issues. I called Sprint and they had me go over the usual troubleshooting steps (factory reset, update profile, prl, etc.) to no avail. After they transferred me to "Advanced" technical support the tech simply said he didn't think MMS would work over 4g... You are kidding right? Do they honestly expect millions of users to turn off their 4G service to send MMS messages? Most users don't even know how to do this. I have two other friends with stock froyo (HTC EVO) with the same exact issue.
Is anyone else experiencing this issue?
Thanks
I find it hard to believe no one has brought up this issue unless of course this is an isolated incident.
4G has just arrived in our area (miami, fl) and when I am connected to 4G I am unable to receive or send MMS messages. I receive a "General Network Failure" error as android continues to retry sending. If I disable the radio the messages go over 3G without any issues. I called Sprint and they had me go over the usual troubleshooting steps (factory reset, update profile, prl, etc.) to no avail. After they transferred me to "Advanced" technical support the tech simply said he didn't think MMS would work over 4g... You are kidding right? Do they honestly expect millions of users to turn off their 4G service to send MMS messages? Most users don't even know how to do this. I have two other friends with stock froyo (HTC EVO) with the same exact issue.
Is anyone else experiencing this issue?
Thanks