MMS Pictures distortedSupport


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  1. atoddvr6

    atoddvr6 Member This Topic's Starter

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    Hello,

    I have recently switched from the iphone 4. Did a lot of research before switching and so far I like the SGS3 and Android. Anyway, I have been searching for a while but I cannot find an answer to my question so I'm sorry if this has been covered else where.

    When I send a picture to another phone (my wife who is using the iphone 4) it is physically squashed. It doesn't matter whether it was taken vertically or horizontally. I am using the default MMS/SMS app. Is there a setting somewhere that will stop that? I am really unhappy about it. Photography is a passion of mine and if a picture gets distorted for no reason that is NOT good. It's really unacceptable and it may just be enough to return the phone. I know that the photos are too big to send over the network and I do see a message that says the image is too big and that it is compressing. OK, so, WHY does it change the entire shape of the picture????? I have sent several photos and every one has been squashed in some short of way. I am fine with a smaller FILE SIZE. I shouldn't have to install a third party MMS app just to get pictures to send correctly. That's all I want. I don't need some bloated MMS app that does way too much. But if that's what it takes...

    Can anyone please help me with this? I just want to be able to send pics simply and easily like the *cough* iPhone and NOT be distorted.:(
     

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  2. atoddvr6

    atoddvr6 Member This Topic's Starter

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    Just to clarify, I am open to using a better SMS/MMS app that is simple, functional, and sends/receives photos correctly. If that is the only way to keep pictures from being distorted then that's what I will do.

    Of course, if there is a setting or something I can change please let me know. Any and all help will be greatly appreciated!
     
  3. atoddvr6

    atoddvr6 Member This Topic's Starter

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    Does anyone have any ideas? Tips, tricks, hacks, apps?
     
  4. Ramzes13

    Ramzes13 Well-Known Member

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    i have the same issue with mms compression, to get around this i just attach the photo to an email and bob's your uncle. I figured since all of my contacts have a smart phone with email synched, this circumvents it all together.
     
  5. atoddvr6

    atoddvr6 Member This Topic's Starter

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    Thanks for the reply. Unfortunately, not everyone in my contacts has their email coming to their phone (one being my wife). It's just really disappointing. However, I am going to go back to where I bought it and see what they think. There are several Android and/or S3 users there. Maybe it just needs to be swapped out.
     
  6. atoddvr6

    atoddvr6 Member This Topic's Starter

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    Ok, so I went back to the store twice. The first day they told me to do a factory reset. That didn't help. The second day they did some testing. They took some pictures and sent them to their phones and they turned out just fine! So I assumed that it was fixed.

    Well, I took another photo a few days later and tried to send it and it previewed distorted and sent that way. But then, just for the heck of it, I rotated the phone 180 degrees so that the camera was on my left and took another photo. When I tried sending it it previewed and sent perfectly!

    So, it seems that the phone has to be turned so that the camera is on the left side of your body? I haven't heard of that anywhere. I was so used to the camera being on the right side that I didn't think about rotating it. Could it still be a problem with the phone?
     
  7. ItsChopBro

    ItsChopBro Member

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    Bump for a resolution to this issue.
    It's really annoying that every picture I send gets distorted.
     
  8. atoddvr6

    atoddvr6 Member This Topic's Starter

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    The issue has been resolved as far as I'm concerned. What worked for me was making sure that when I take a horizontal photo I always turn the phone 90 degrees counter clockwise. So the camera lens is on the left side of your body. I don't know if this applies to the front camera or not but I am talking about the main rear camera.
     
  9. ItsChopBro

    ItsChopBro Member

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    Ok cool, thanks! As far as that goes, but now what about screen shots being distorted??:confused:
     

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