mobile data not working after switch?Support

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  1. ch1k3n123

    ch1k3n123 Active Member


    So I got myself a used HTC vivid and stuck my sim card that I had been using in my old LG thrive in the phone.

    All works as it should except for mobile data. I will turn mobile data on and it won't connect. J already have a data plan on the sim card.

    Does anyone know why this may be? Is it a problem with the phone or at&t? Do I need to contact them? Or can I fix it myself? (Preferred)

    Thanks! If you need any other info I would be glad to give it to you so long as its safe for me to do so.

  2. olbriar

    olbriar Moderator Moderator

    Your problem may be in the sim from your prepaid Thrive and your post pay Vivid. I'm not certain but I suspect the sim cards are different and thus your problem.
  3. djcmx49

    djcmx49 Member

    Not sure if you still have this issue but I had same issue when I switched phones. I had to call my provider, Virgin Mobile, and they gave me APN settings which I had to enter into Vivid phone to set up mobile data access point network. Hope this helps...

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