Mobile DefenseSupport


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  1. Locoman

    Locoman Well-Known Member This Topic's Starter

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    I changed batteries in my phone and when it started I had an error message about Mobile Defense with a force close tab. I uninstalled it and went to the market to download it again and it's not there. I went to the Mobile Defense web site and scanned the bar code and it doesn't show up. I wonder what's up? Can someone point me to another similar program I can try?
     

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  2. Rubik76

    Rubik76 Well-Known Member

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    Is it gone from Settings > Applications > Manage Applications as well? If so and you still want to use it, I can post the .apk. The only downside is you won't get updates since Market won't see the install.

    Let me know if you want the .apk posted.
     
  3. Locoman

    Locoman Well-Known Member This Topic's Starter

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    Well I uninstalled it thinking I could get it back off the market but it's gone from there so it's not in my "Manage Applications"!
     
  4. superchaos

    superchaos Well-Known Member

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  5. Locoman

    Locoman Well-Known Member This Topic's Starter

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  6. Locoman

    Locoman Well-Known Member This Topic's Starter

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    Well it's back on the market and I down loaded it and installed it and I get an error message "Sorry The application Mobile Defense has stooped unexpectedly , Please try again. What next?
     
  7. Rubik76

    Rubik76 Well-Known Member

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    I got that initially on my wife's Eris before associating my Mobile Defense account. I did a battery pull and was then able to set it up. She's had no problems since then.
     
  8. necosino

    necosino Well-Known Member

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    I love Mobile Defense :D I was having issues with Where's my Droid, so I switched to this one instead.
     
  9. Locoman

    Locoman Well-Known Member This Topic's Starter

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    Ok, Got it installed, pulled the battery and it's working fine!!!!!! I think that they did a maintenance upgrade and I attempted to launch it at the time they were doing it and got the error's.
    THANK"S
    Doug
     
  10. mryark83

    mryark83 Member

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    I have this installed, but is this program only worth using if you always have your GPS enabled? I would have it enabled all the time, except it just kills my battery. Am I missing something here?
     
  11. markketch

    markketch Well-Known Member

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    GPS only consumes battery if there is an app actively using it. Mobile Defense only initiates the GPS when you want to locate your device, so having Mobile Defense installed will not kill your battery. Your GPS is really only using battery when you see the green broadcasting status on the icon.
     
  12. alison03

    alison03 Well-Known Member

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    Am I the only Incredible user that is having trouble receiving text messages from Mobile Defense? I posted to their troubleshooting forum but am still trying to figure it out. Whenever I try to connect to my phone from my computer, it sends me a text. When I go to open the text, it greys out and freezes with a window the pops up saying "loading" and I can't do anything as it never loads. I have to turn off my phone and turn it back on.

    My fiance also has Mobile Defense and it works properly on his phone? When you click the text it automatically disappears as it should. Dunno if I have a different setting in my messages or something?
     
  13. superchaos

    superchaos Well-Known Member

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    Make sure you do not have a "nickname" for your phone on your VZW online account. Make sure it is only your 10 digit number@ vtext.com

    From Verizon's site:
    Text via e-mail: Any e-mail address in the world can send a message to your nickname'@vtext.com or 10-digit @ vtext.com.
    Mobile Defense cannot send the message to your phone by your 10 digit number if you have a nickname setup. It also takes a day for the nickname to come off when you delete it.
     
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  14. alison03

    alison03 Well-Known Member

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    i navigated to the vtext website and apparently i did have a nickname. it only gives me the option to edit my nickname...to delete it do i just erase it and click edit?
     
  15. superchaos

    superchaos Well-Known Member

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    I can't find it. Looks like they changed the site around again. I would call 611 and ask them if you have a nickname setup for vtext.
     
  16. alison03

    alison03 Well-Known Member

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    cool! thanks for the tip! i'll call tomorrow! :)
     
  17. superchaos

    superchaos Well-Known Member

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    Yeah, just leave the space blank and click edit
     
  18. alison03

    alison03 Well-Known Member

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    thanks guys! I gave it a try (leaving it blank) and waited over 24 hours to get it set. It still freezes up when I go to open the text from Mobile Defense and I have to turn off the phone and turn it back on to be able to open message again. Any other suggestions/ideas? :)
     
  19. trankster

    trankster Well-Known Member

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    Alison, check out troubleshooting on the Mobile Defense website Mobile Defense if you describe your issue, the administrator will respond with a solution and/or fix it if the problem is at their end.
     
  20. alison03

    alison03 Well-Known Member

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    Thanks! I did start a thread there and they want me to send them my debug output. I'm a little hesitant to do it because I haven't downloaded an apk, and it says its from an unknown source and there are a bunch of steps to follow that I'm afraid I might mess up and then screw up my phone? lol

    I was hoping it was something I was missing on my end because it works on my fiance's Incredible just fine. :(
     
  21. esmail

    esmail Well-Known Member

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    Same thing happens to me :-(

    I found my nickname and deleted it, so I guess I'll wait a day and see if that fixes anything, though it seems from a previous post that it won't?
     
  22. alison03

    alison03 Well-Known Member

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    It didn't help for me, as it still froze after 24 hours, but I did end up going through the troubleshooting guide and emailed it to the support team. I will post anything of interest if/when they find what the problem is.
     
  23. esmail

    esmail Well-Known Member

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    Thanks .. I am sure your sharing your info when/if you get it will be helpful to others too. This does seem like a good application. I have to think that this is possibly related to the new hardware the Incredible has - in due time there ought to be a fix/update.
     
  24. tbta02

    tbta02 Well-Known Member

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    my problem wasnt nickname , have to make sure vzw acount allows text from computer there is an option i unchecked and then it worked fine .
     
  25. esmail

    esmail Well-Known Member

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    do you mean being able to send messages to xxxxxxx@vtext.com? (xxx = your phone number) -- if so, I've been able to do this for years, so I don't think, at least in my case, that is the problem.
     

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