Mobile Internet problemSupport


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  1. omniscian

    omniscian Member This Topic's Starter

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    Hi, I am on a debranded Orange handset running Android 2.2.

    Had the phone for around 4 months without issue. I went to London last weekend and started noticing problems with the mobile internet. I was largely relying on it to get me around but the mobile internet is playing up. Even if I have H or 3G signal, my phone has suddenly stopped getting internet access or i get network errors. Nothing has changed on my handset and I usually get good signal wherever I go. I'm currently in work where I always get 3G symbol. I have the 3G symbol now with both arrows animated yet my web browser won't load anything and the market place just says I have no network access.

    Could this be something to do with the Orange/T-Mobile merge? Or has my phone died on me?

    Thanks.
     

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  2. Griff_LI

    Griff_LI Well-Known Member

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    There are many reports of Orange 3G problems in central London.
     
  3. omniscian

    omniscian Member This Topic's Starter

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    Thanks for your reply.

    Currently back working in Lancaster. Never had 3G problems here before. I'm just not sure if it's a fault with my phone or my provider.
     
  4. shauny13

    shauny13 Well-Known Member

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    i have had this all day today in dorset, you are not alone
     
  5. Mubble

    Mubble Well-Known Member

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    Orange + London = fail
     
  6. Reverend Mayhem

    Reverend Mayhem Member

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    I had the same in Ilford today
     
  7. Undying

    Undying Member

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    I'm on Orange too here in Norwich, Very little internet today, although I managed to stream LBC (Londons Biggest Conversation) on TuneIn Radio for an hour or so this morning.

    This interent problem has got worse with every Android update (I've had the phone since launch!). It can work brilliantly for a while then just willl be very intermittent!

    Its says it's connected on 3g but it's rarely higher than 4 bars (generally a couple). I work and live very near some masts!
     
  8. omniscian

    omniscian Member This Topic's Starter

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    Last night got back home and everytime it said 3G was active, I tried to use the internet and it would switch to H and work fine.

    Used my phone today in Liverpool and Lancaster. 3G working fine. Might have just been a one off problem. Oh well.
     
  9. ianb11

    ianb11 Well-Known Member

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    Orange 3G = pathetic.
     
  10. billy1561

    billy1561 Well-Known Member

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    I live in the north west UK and for the last week or so 3g has been next to useless until today. I had an issue with orange safe guard stopping me accessing web sites. I called the tech guys and they sent new settings via text and the issue I had has been rectified but also so has the 3g. a vast improvement coincidentally it seems.
     
  11. ianb11

    ianb11 Well-Known Member

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    Really?

    When I rang about the same issue they just said it was a nationwide problem & engineers were working on it.
     
  12. dazzler22

    dazzler22 Member

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    mmm how odd, yesterday i went to read a forum that i frequent quite regularly and got an orange safeguard message (the forum is for an MMO and is heavily moderated) since then 3G keeps dropping back to GPRS and the mobile internet is generally very slow, guess i will need to give orange a call to get rid of this safeguard rubbish.....

    Cheers
    Dazzler
     
  13. billy1561

    billy1561 Well-Known Member

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    You will get the option to remove it via the automated service but i would ignore that and get to speak to a real person as mine was already removed but still came up with it. It only improved with the settings text message they sent me asi said earlier.
    Oh and the best way to speak to a real person is via the automated system but select one of the options that offers an upgrade or change to plan etc. :D
     
  14. turbohobbit

    turbohobbit Well-Known Member

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    I live in Surrey but work in the centre of London. Data signal starts to become patchy once I'm past Clapham, and by the time I'm on the South Bank it's disappeared altogether. Even when wandering though the West End 3G / H signal is rarer than hen's teeth. Orange data availability really is diabolical in the Capital and frankly that's just rubbish. It's London, for God's sake, not Littlehampton!
     
  15. ianb11

    ianb11 Well-Known Member

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    http://androidforums.com/desire-sup...3-stupid-question-about-signals-3g-g-etc.html
     

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