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Moment FAQ! A guide to common questions.Tips

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  1. LincKraker

    LincKraker Well-Known Member

    Samsung Moment User Guide
    Samsung New PC Studio

    How can I get yahoo mail to work? Thanks scotth501

    My battery meter says only 30% after 3 hours. Is my battery bad?
    Where can I get the new Moment Update(CL14)?
    Where can I get USB drivers used for tethering via PDAnet?
    I want my phones MSL?
    Can the Moment be rooted?
    When will Android 2.1 be available for the Moment?

    Is there an LED notification light on this phone?
    Can I uninstall the Sprint apps?
    When I connect my phone to my computer via USB, it doesn't come up as an external drive, it just charges it.
    USB Reference Thread
    Can I rename a folder on my home screen?
    Can I change my Google Sign-in Name / Gmail Account?
    I have suggestions for the FAQ, how can I get them added?

  2. Edaze55

    Edaze55 Well-Known Member

    Just an FYI, I will probably remove posts from this thread after the OP has added them to the list in an effort to keep this clean and easy to find information/questions/fixes on the moment. Not until after they have been addressed though so feel free to leave suggestions for the OP.
  3. CriticalCritic

    CriticalCritic Well-Known Member

    Is there a way to copy/paste text?
  4. Ms_Kady

    Ms_Kady Well-Known Member

    I just followed the instructions for adding my Yahoo account and it didn't work. This is what I got:

    I went back into my yahoo account to make sure that it was set at Asia and it was. Is there another way around this?
  5. Ms_Kady

    Ms_Kady Well-Known Member

    Ooh...I used the POP3 option the first time and instead I should have used the import mail. I think I got it figured out. Thanks! :)

    Next question: the options asked if I wanted to forward my yahoo emails for the next 30 days, so I clicked it. Does this mean that in 30 days I have to go back into my gmail account and set it all back up again?
  6. latinmaxima

    latinmaxima Well-Known Member

    Can we post the other instructions for Yahoo using IMAP. It seems to work for a lot of people as well so I think it would be beneficial to anyone wanting to use either or to have them both posted. Just a thought...
  7. petrafan007

    petrafan007 Well-Known Member

    post the instructions to getting the hero virtual keyboard on the moment prz XD
  8. Bernal

    Bernal Well-Known Member

    Q: When I connect my phone to my computer via USB, it doesn't come up as an external drive, it just charges it.

    A: To mount your phone as a drive on your computer you need to open the notification that appears in the notification bar on your phone and select the mount option.

    If you don't get the notification, then disconnect the USB cable go to Settings -> Applications -> Development and uncheck the USB debugging option. Exit settings and connect the cable again.
  9. Gremlyn1

    Gremlyn1 Well-Known Member

    I added a link to the USB drive thread we have here for reference after Bernal's post. I also changed the title of the post to be a little more blatant that people should look here for help (I hope).
  10. latinmaxima

    latinmaxima Well-Known Member

    I just noticed this. Where are you trying to copy and paste text from. i have found you can from contacts. I can test other scenario's if you like.
  11. tphone

    tphone Active Member

    The thing I find most frustrating in the email app is that there is apparently no way to select multiple messages for deletion, nor is there a way to 'empty trash' to permanently get rid of the many messages that you already painfully deleted one at a time.
    So, you end up having to delete every individual message twice. That is truly a PITA.

    And, here's a BUG!
    If you open the Trash folder in the email app, then long press and select delete on an email, the email will disappear for a few seconds, then re-appear. I cannot delete emails from my trash folder.


    (not missing WM)
  12. tphone

    tphone Active Member

    And another one:
    I created a folder on my home screen to contain my Speed Dials (great app, BTW) working as expected but, is there a way to rename the folder to something other than 'Folder'? I don't see the option. What if I create another folder? Will it also be named 'Folder' or 'Folder1'?
    I would like to create a folder on one of the side screens labeled 'games'. There must be a way to do it.


    (not missing WM)
  13. Gremlyn1

    Gremlyn1 Well-Known Member

    Open the folder and long click the title bar of the folder window, you can then edit the name.
  14. tphone

    tphone Active Member

    re: Folder names

    Perfect, Thank you very much.:)
  15. Edaze55

    Edaze55 Well-Known Member

  16. gregnx

    gregnx New Member

    After a few fruitless attempts to find what I figured had to be present, I finally ran across this pretty good list here: http://android-tips.com/use-keyboard-shortcuts-to-switch-between-applications. Some of the keystrokes may not apply due to the buttons support on the Moment. Appears to be written for a different phone, I believe that "Alt" can be replaced with "fn". My comments are in parenthesis for some items.
    Android shortcut keys

    Open applications:
    Browser SEARCH + b
    Contacts SEARCH + c
    E-Mail SEARCH + e (not Gmail)
    Google Mail SEARCH + g
    Calendar SEARCH + l (this is an "L")
    Maps SEARCH + m (now you can quickly access you location accurate to 2000 miles ;-)
    Music SEARCH + p
    Messaging SEARCH + s
    YouTube SEARCH + y

    You can add/change these here: Settings > Application settings > Quick launch (this isn't present on my Moment, but maybe there's another route?)

    Scrolling tips:
    Page down SPACEBAR
    Page up SHIFT + SPACEBAR
    Jump to end of list ALT + TRACKBALL roll DOWN ( fn + Down arrow works on Moment )
    Jump to top of list ALT + TRACKBALL roll UP ( fn + Up arrow works on Moment )

    Typing and text navigation tips:
    Insert special character ALT + SPACEBAR opens special character selector
    Delete character to left DEL
    Delete character to right SHIFT + DEL
    Delete entire line ALT + DEL
    Persistent CAPS Press SHIFT twice; press SHIFT again to escape
    Jump cursor to beginning/end of line ALT + roll TRACKBALL left/right
    Create tab character ALT + q
    Highlight (select) text SHIFT + roll TRACKBALL (Shift + arrow OR Shift + optical works on Moment)
    Cut text MENU + x, or Highlight text, press & hold TRACKBALL, select Cut (screen Menu button works for these on Moment)
    Copy text to clipboard MENU + c, or Highlight text, press & hold
    TRACKBALL, select Copy
    Paste text copied to clipboard MENU + v, or Highlight text, press & hold
    TRACKBALL, select Paste
    Undo change MENU + z (could not make this work)
    Select all text in field MENU + a, or Highlight text, press & hold TRACKBALL, select Select all (did not work in Search widget, worked in other text field)

    Browser tips: (these appear to work with the keyboard Menu key - fn then Z then the letter)
    Open Go to window MENU + s (where you'd enter a URL or search)
    Open Bookmarks MENU + b
    Open Windows MENU + w
    View history MENU + h
    Refresh or stop page MENU + r
    Go back a page MENU + j
    Go forward a page MENU + k
    Find on page MENU + f
    Go to home page MENU + ENTER
    Zoom in MENU + i
    Zoom out MENU + o
    Go to Settings MENU + p
    Page down SPACEBAR
    Page up SHIFT + SPACEBAR

    Map shortcuts
    Directions MENU + d
    Select map mode MENU + m
    History MENU + h
    My Location MENU + 0 (zero)
    Go to Settings MENU + p
    Zoom in MENU + i
    Zoom out MENU + o

    GMail shortcuts (while viewing message)
    Forward F
    Reply R
    Reply All A
    Archive Y (works on list mode too)

    Other Google apps: (I couldn't get this to work on a few apps I tried)
    If you are in the mood for more shortcuts on any google apps like mail, calendar, docs, try typing:
    jcl_cls01 likes this.
  17. jburtonpdx

    jburtonpdx New Member

    I live and am currently near Columbus Ohio. My Samsung Moment seems to think its in Cambodia. I have tried cussing at it, shaking my fist at it, even sacrificed a rubber chicken. I am unable to convince this phone that its in central Ohio.

    Any ideas?
  18. Stoney62

    Stoney62 Well-Known Member

    Anyone know how to add favorites in Google maps?

    How to get Music albums/ artists/ playlists to show up in Music Player? I copied all my albums and a playlist folder to my SD card, but they are all combined together in one playlist with artist unknown. They are all WMAs if that is important
  19. tphone

    tphone Active Member

    I have been doing everything I can to deal with this. I happen to like different notifications for different events. This is do-able in most applications' setting screen. Most of the sounds I use are fairly subtle, so I have the notification volume up high.
    BUT!!! every time I plug into external power, there is a very large notification sound. Since there is no setting for this particular event, does anyone know how to silence just this event without turning off others. This is a particular problem if I am sitting at my desk and plug in, (or unplug, yes, both), it's very loud and distracting to other people.
    I know when I plug into external power, I don't need a very loud sound to remind me.

    OK, I got 'Tone Picker' from the market. I set the system sound to silent, then picked individual notifications for the Handcent and email apps. This finally worked.
  20. wookiewarrior

    wookiewarrior New Member

    I have cleared the data on both apps as mentioned (although when I clear the Gmail storage one, close the window and come back it still has the "clear data" option available and still says it has 48 kb of data). I didnt like my gmail name so I went on my computer and deleted the account thinking it would ask for a new one on my phone but it does not. Instead, even as I followed the steps above, when i get the the market step at the end, it asks for a character code thing then when i enter that it asks for my gmail password, but doesn't allow me to change my account. Anything I can do?
  21. CriticalCritic

    CriticalCritic Well-Known Member

    I remember browsing though my phone's options after having it for a few days. I remember coming across the option for whether or not the phone made a noise when going in/out of service. Thinking that it might be a good idea, I checked the box.

    Now it drives me CRAZY when I am in/out of class, and in/out of the library where cell phones can not (or can barely) get a signal, and I can't find that option any more! I have spent at least 20 minutes looking for it! I could've sworn that it had the option, but I just can't find it. Does anyone know how to turn off the audible notification for going in/out of service!?
  22. MomentConvert

    MomentConvert New Member

    I believe if you simply go to Menu...settings...Sound & Display...SD card notifications...then UNCHECK it...it should fix your annoyance!
  23. Anyone having a problem with their camera/camcorder screen not showing while the phone in in camera/camcorder mode? I just returned a phone and now the new one is doing it one day later. Still takes pictures, but no display.
  24. LincKraker

    LincKraker Well-Known Member

    mine did that for AWHILE i donno what i did or i did anything but it started working again like a week later...
  25. mtbross

    mtbross New Member

    Does anyone know do you have to sign up for a gmail account in order to use this phone. Or can I just set up my hotmail using the POP3?

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