Moment issues with backlight and not sleeping?Support


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  1. thbkx

    thbkx New Member This Topic's Starter

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    • Every time I charge the Moment, the backlight never turns off unless I press the end button.
    • When the Moment is not charging the backlight will turn off after 30 seconds according to my settings.
    • When put the phone to sleep and the Moment fully charges, it "wakes up" and stays awake or until I turn it off using the end button.
    What I've so far:

    • robooting the phone, nothing changed
    • used ATK, nothing changed
    • let the battery run out 2 times, nothing changed.
    This only happens when I am charging the phone.

    Is there some solution to this problem?
    What should I do.
     

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  2. kahale

    kahale Well-Known Member

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    see if stay awake is checked under applications > development, if so uncheck it. if that doesn't fix the issue try a reset to factory settings, under settings > sd card and phone storage > factory data reset.
     
  3. thbkx

    thbkx New Member This Topic's Starter

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    @ kahale

    thanks a lot

    It worked for me. I should have been able to find it, but thats the last place where I would have checked it. They should move that area to the "sound and display" setting though. I think it would be more logical.

    Nonetheless, thanks.
     

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