Moment won't chargeSupport


  1. hihater

    hihater Member

    I am unable to charge my moment with a wall/travel charger. And I bought a new charger and battery and it still won't charge. BUT it charges if I connect it to the computer or in my car. Weird.:confused: Any idea what is preventing my phone from not charging from an outlet? Pretty much I've been forced to charge from my computer or car.

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  2. phildbs

    phildbs New Member

    Funny... The same thing has happened to me AND my friend. Some chargers work, some chargers don't.
  3. sherrydw26

    sherrydw26 Member

    I have had to get 3 different phone because my phone wouldnt charge from anywhere. Something about the ports on the phones...not so good.
  4. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

    Though not Moment related directly...

    My wifes Epic is very sensitive to what cable is used to charge and especially sync. We have 6 usb cables of various mfg. that we use to charge and sync our phones as well as 5 wall chargers. The Epic will charge but not sync will 3 of the cables and will not charge with one wall charger. The Evo doesn't have a problem with any of them. I took one of the non Epic syncing cables to work and a coworkers Intercept would not sync with it either, though it sync'd fine with a Hero. I can only surmise that it's possible Samsung does something slightly different with its port that makes it more sensitive to the cable used.
  5. sherrydw26

    sherrydw26 Member

    Wow well the guy at the sprint store said moments are notorious for having bad ports and seeing how im on my third moment for that exact problem everytime, i believe it
  6. hihater

    hihater Member

    Maybe it's a software issue. I've the phone for over a year with no problems then about a week ago it wouldn't charge, or very sporadically through the wall charger. It' charges just fine in my or with the USB on my computer.
  7. Instinct User

    Instinct User Well-Known Member

    Had the same thing happen to me about a month ago. My moment would charge in my car and usb cable but stopped charging with the wall charger. Got another wall charger and all is well again. Apparently the chargers go bad sometimes.
  8. MyNamesTooLong

    MyNamesTooLong Well-Known Member

    Try different outlets, or a different charger
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