Well, we decided to pull the trigger and change phone carriers so the mental anguish will soon end. Heading off the land of Verizon and will be sporting the DroidX on the 15th. Its truly sad that Sprint/Samsung have abandoned us after only half a year. Once I read that the official stance was no upgrades beyond the current 2.1 we planned, the "moment 2" being launched and having untold hours of conversation with various levels of Sprints technical support only to be told we (family plan with 2 moments) were costing them money because the phones dont work. Actually, they said by sending replacement phones (4 total) and the two Heros we bailed out of in the first 30 days, they werent making any profit? Lets see, in the case of the Hero phones my phone would never ring and go directly to voice mail. I dont see that as my fault. This started happening the third day I had it. Within two weeks the other phone was doing the same thing. We figured that getting out of the ticking timebomb phones was the thing to do and got moments after paying the difference in price. Three weeks ago i had my original Moment replace with a refurb they sent, that phone would turn itself off when you hung up from a call or just let it sit on the table. Again, I dont see that as something I did. Raised hell about refurbs and they sent brand new units last week. Since then both new phones have been doing screwy things like locking up and needing the battery pulled to restart, widgets disappear from the screen again and again as well as that good ol data lockup deal that we all pay $30 a month for. Hence the change to VZ although it costs more. The Droid X will be going 2.2 this summer and hopefully beyond as things progress. I just cant stand myself paying for something that doesnt work every month... or is it paying every month for something that doesnt work? Sorry if I come across as bragging or gloating. Im pretty stoked!