This phone is just one problem after another. I was having battery issues a few months ago. The phone was just shutting off randomly. I took it back to the Verizon store and the guy said, "Wow, the battery is really hot. It shouldn't be that hot." I said, "Really? It always gets hot, sometimes when I'm not even doing anything with it." So he pulled the battery and said that it was "swollen". Like it was ready to explode or something. So he replaced the battery and it worked fine for a while, until recently when my battery life has started dropping. Now sometimes it will be at 70 or 80% and then a few minutes later I'm seeing a red battery and getting the low battery warning. It has also just started shutting down again, for no reason. Maybe another bad battery. Is this something the rest of you are experiencing?