Motorola Droid Razr Maxx turned off and never came alive againSupport


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  1. fabriciolb

    fabriciolb New Member This Topic's Starter

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    I have problems with this phone which turned off 3 times after went dead. I sent to the local Motorola Brazil for repair however the customer care is horrible. :mad:

    I lost 4 hours of work and need to buy a new GSM bigger size chip to still have a mobile working while mine is on repair. Between all I spent is time out of work, car gas, calls, internet provide month cost it is around US$ 110 dollars.

    The Motorola Brazil service won't help me and I'm looking to go the officials local justice department to fill a formal complain and sue Motorola regarding all cost I had. Motorola advertised it as a robust mobile, one of the top in features and battery, however my disappoint was huge.

    Looks like is a common problem with this phones, it there a solution, have you guys had same problem?:confused:
     

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  2. javasirc

    javasirc Well-Known Member

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    Did you try holding the power button and each volume button at the same time? That should hard-reset it.

    This may sound stupid, but did you try plugging it in for maybe a half hour, then turning out back on?

    I've had my Maxx turn off and not turn back on. The two methods I just said have worked for me every time.

    Also, did you try to put a new ROM on it?
     
  3. fabriciolb

    fabriciolb New Member This Topic's Starter

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    Yep, tried the Power On and Each Volume for 15 seconds, connected and disconnected to power.

    Tried also keeping it plugged for an hour, actually it went dead after a night recharge.

    I had to send to repair, is there right now, and I'm looking to see what is the issue, is looking like a bad design.

    How frequently it happens to you?

    Thanks by tips anyway
     
  4. carracerz14

    carracerz14 Well-Known Member

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    Never had anything like this
     

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