I have problems with this phone which turned off 3 times after went dead. I sent to the local Motorola Brazil for repair however the customer care is horrible. I lost 4 hours of work and need to buy a new GSM bigger size chip to still have a mobile working while mine is on repair. Between all I spent is time out of work, car gas, calls, internet provide month cost it is around US$ 110 dollars. The Motorola Brazil service won't help me and I'm looking to go the officials local justice department to fill a formal complain and sue Motorola regarding all cost I had. Motorola advertised it as a robust mobile, one of the top in features and battery, however my disappoint was huge. Looks like is a common problem with this phones, it there a solution, have you guys had same problem?