I have this device. It was wonderful for the first 6 months. Now the camera and video recorder are slow. The internet is horribly slow. I am a member of an offroad forum and can no longer access my board. Someone please help me. I am an extremely simple minded mechanic. Dumb your response down for me please. I do not know anything about how a telephone works. I do not care to, I just really need this thing to work. Cspire is my service provider. I have had great luck with them and they are very helpful. However this device is not performing as it should and I am basically begging anyone that is willing to help me retrieve the lost performance.