Motorola Spice Freezing While Connecting to Wi-Fi (Mobilicity/Canada)Support


  1. an_otter

    an_otter New Member

    Hi,

    I'm curious if anyone else has found a fix for this particular bug? Apparently it's not all too uncommon:

    http://www.google.ca/#sclient=psy&hl=en&safe=off&q=motorola+spice+freezing&aq=0& aqi=g3g-o1&aql=&oq=&pbx=1&fp=814250bde4529105

    From what details I've gathered, Attempting to connect to a Wi-Fi network will cause the device to act erractically. Reseting, lagging, and most concerningly, freezing entirely when attempting to access any app screens that involve the Wi-Fi connection routine (Phone Portal, Wi-Fi Preferences, even 'Status' under 'About this phone'). The Wi-Fi never actually connects to a network.

    And from those details I've gathered only two fixes so far:

    1) Do not turn on Wi-Fi. This isn't much of a resolve, and is a nod for me to give up the phone/service, as that was one of the draws. Plus now, as it's apparently difficult to turn off once it's turned on (as it then freezes on the Wi-Fi Preferences...) a factory reset is required.

    One individual said you have better luck to unplug your router, turn off your device, and then attempt to disable Wi-Fi then, but I had no such luck, and still encountered freezing.

    2) After 'so many' battery cycles (some suggest a week's worth, others a month's) the freezing merely resolves itself, and Wi-Fi begins to work. I find this solution skeptical as it makes no functional sense from a firmware/application standpoint, but I'm sadly hoping this is factual.

    Either way, has anyone else run into this and a possible fix? Will we possibly see a firmware update or a recall even if so many people are getting their phones bricked by this bug?

    I've tried deleting the data/misc/wifi/wpa_supplicant.conf file, as some have said it can create errors, but it's so far done nothing to resolve the issue, either.




    On a lighter note, the general sluggishness often complained about with the Spice can be resolved almost entirely by removing the Motorola Flashback app (spicy.apk). I used z4root and root explorer to remove the apk file and my OS fluidity jumped substantially.

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  2. an_otter

    an_otter New Member

    Hello again, just following up with this issue. Sure enough, just as I gave up hope for a fix, like those had mentioned before the problem solves itself.


    After just over three weeks with the phone I turn on WiFi on a hunch and it connects without an issue. No lag, no freezing, nothing. I even went so far as to turn off WiFi and turn it on again, turn off the device, and turn that on again, too, just to make sure it's not a blip. It's working fine without a hitch.


    The guy at the Mobilicity said 'they' were working on a patch for the bug (no ETA, of course), but I'm in the clear for now I suppose.


    I suggest anyone else who has the same device and a similar issue, hold out! It'll fix itself with enough time.


    A side note: For those of you who've tried to turn on the WiFi only to be hit with an unfixable wall of freezing and lag, here's now to turn it back off again and wait patiently for it to fix itself:


    1) Root your device. The Spice takes to z4root without a hitch, so you can use that.


    2) Find a root explorer app. I prefer Root Explorer. This'll let you weed through the backend files of your phone.


    3) In root explorer: mount r/w, and navigate to /data/misc/wifi and in there delete wpa_supplicant.conf. This is the network configuration file and it's re-built every time a new connection is attempted so don't worry about removing it. After it's deleted, reboot your device. You should be able to disable WiFi again, if it's not already turned off.


    Hope this saves you some grief.
  3. Yancha-Bozu

    Yancha-Bozu Member

    Just for you information; while this phone was on Mobilicity, it had this problem. However, I just had it unlocked, and started using it with a GSM, and it works 100%.
  4. Ebonyleg

    Ebonyleg Member

    The reason for the lag in connection to wifi, has nothing to do with all the reasons you guys mentioned. It lags because you dont have enough RAM memory. you will need to kill the backround applications running and consuming memory for no reason. The wifi connect needs at least 25 MB of Ram memory space to connect effectively without lagging. Go to 'market place' download any of the free 'apps killers' before you connect to wifi, use the apps killer to kill un needed applications running in the back ground. Applications like map, messages etc always keep running for no reason. Never mind if you kill them. When you will need them they will just start up again. After killing un needed applications running in the background you will have enough free Ram memmory to connect to wifi without lagging. The poroblem with android is that the always have so many applcations running in the background for no reason. This problem persists with all android phones that have small ram memory and with android 2.1 and lower . They become sluggish because too many apps consume ram. Android has very poor ram memeory management system.
  5. Ebonyleg

    Ebonyleg Member

    The reason for the lag in connection to wifi, has nothing to do with all the reasons you guys mentioned. It lags because you dont have enough RAM memory. you will need to kill the backround applications running and consuming memory for no reason. The wifi connect needs at least 25 MB of Ram memory space to connect effectively without lagging. Go to 'market place' download any of the free 'apps killers' before you connect to wifi, use the apps killer to kill un needed applications running in the back ground. Applications like map, messages etc always keep running for no reason. Never mind if you kill them. When you will need them they will just start up again. After killing un needed applications running in the background you will have enough free Ram memmory to connect to wifi without lagging. The poroblem with android is that the always have so many applcations running in the background for no reason. This problem persists with all android phones that have small ram memory and with android 2.1 and lower . They become sluggish because too many apps consume ram. Android has very poor ram memeory management system.
  6. an_otter

    an_otter New Member

    Normally id agree but this doesn't take into account the wifi toggle not lagging your phone whatsoever after a month of activity, ram available or not.
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