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Motorola XPRT Brick - Please Help!


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  1. AsstPrncplBone

    AsstPrncplBone New Member

    Hello,

    I recently rooted my phone, tried to restore it, and now it seems to be bricked.
    I used Titanium Backup to get rid of a bunch of applications that I thought would be safe to remove but afterward I could not open text messages, search the internet, take pictures or access ringtones.
    I took my phone to the Sprint store and they suggested a factory reset. I started the reset in my car and it came to a load screen prompting me to connect the phone to a computer. By the time I got to my home the battery had died.
    After charging it, I turned the phone on and it did the normal loading animations then took me to a blank screen - no wallpaper, no apps button, no dialer button, no contacts button. The only thing I can access is the notification slidedown for USB connection, new voicemails etc. When I choose the Motorola Phone Portal option for my USB connection and plug it in, the driver software begins downloading on my computer but the MTP USB Device fails to install.
    I've gone to the Motorola website and downloaded "Motorola USB Driver v.5.7.0 for Windows (32 bit)" but when I go into Device Manager to update the driver software it encounters an error.
    I've downloaded Motorola Device Manager and MotoHelper but they seem to be of no use since my phone can't properly connect to my computer.
    If anyone has suggestions I'd be happy to hear them - I love my Motorola XPRT and don't want to have to get a new phone!

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  2. The_Chief

    The_Chief Accept no imitations! Moderator

    Welcome to the forums, AsstPrncplBone! :)

    No one wants a bricked phone; and while the XPRT is not my device of specialty, I can make this suggestion:

    Is there any way that you can beg, borrow or buy a charged battery for your device? Replacing the dead battery may allow you to flash what you need to bring her back to life.
  3. mazengsa

    mazengsa New Member

    I tried to creat a new thread, but as a new user i was not allowed, didn't know why..
    would you mind if i post my problem here? :

    Hello,

    I deleted , by mistake, the Framwork.jar file from my system folder, i tried to copy and paste the same file i saved from the SD card but the Boot expoler did not respond, tried many times with out a result. finally I Hard-reset the mobile by rebooting the device while pressing on R & M button, then .. when the device restarted, it stuck at the (M) screen and never booted up again.. I think I need to install a new ROM, but I dont know how and from where i can get a suitable ROM for my XPRT..

    Can you please help!

    Thanks

    Maz

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