Moved videos on Note 2, will not openSupport


  1. Ballymoss

    Ballymoss Well-Known Member

    Hi all, I have about 6000 photos and 30 video clips on my Note 2. I recently organised all the photos into more sensible folders and moved the videos to the folder "sdcard" and several of these I moved in one batch. Trouble is I cannot view these any more, though the ones I moved individually are OK. Even if I move the affected videos to another folder they still don't work. Any idea what has gone wrong? Under "Details" they show up as MP4. I haven't tried moving them to my PC yet to see if I can open them there yet.

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  2. pool_shark

    pool_shark Well-Known Member

    Can't view them at all or in the movie player?

    See if you can access them using a file explorer and play them that way.
  3. Ballymoss

    Ballymoss Well-Known Member

    Just moved one to my PC and cannot watch them on WMP or Real Player. Windows Movie Maker cannot open them either. I presume they must be corrupted somehow?
  4. ren857

    ren857 Well-Known Member

    Or DRM protected.
  5. Ballymoss

    Ballymoss Well-Known Member

    No. Most have been recorded on my Note 2 and none of them are ripped from DVD's. They all played perfectly till I moved them and they still show as MP4's.
  6. girolez

    girolez Often Off Piste Guide

    Hi
    Try putting them in folder
    storage/extSdCard
    That is your removable sdcard. The name is case sensitive.

    The internal memory is
    storage/sdcard0

    The sdcard folder is a mount point for sdcard0 but is not the right path for the apps to use ( i think)

    Roger
  7. twister6

    twister6 Guides Guide

    As a test, try to email a few of these pics and videos to your PC. See if you can open and play it from the attachment. I had a similar issue with my previous Droid X last year when I setup Exchange account from work and it encrypted all my media files afterwards. Everything previously to that switch worked ok copied directly, but after that I had to email pics and videos to external account in order to view files.
  8. peter7769

    peter7769 Well-Known Member

    Just a thought, have you tried rescan of the SD card?
  9. Ballymoss

    Ballymoss Well-Known Member

    No. How would I do that?
  10. peter7769

    peter7769 Well-Known Member

    Look for rescan sd in Google market
  11. R4nd0mJ0k3r

    R4nd0mJ0k3r Well-Known Member

    Or, simply reboot your phone :)
  12. Ballymoss

    Ballymoss Well-Known Member

    Did that, no luck. I've decided to simply delete the dead videos and downloaded my own video from youtube then moved it to my note 2 where it works fine.

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