Movies converted to H.264 won't play on the Photon 4GGeneral


  1. bxnym

    bxnym Active Member

    Well I have a bunch of movies that I had converted to H.264 which played flawlessly on the 3D, however they wont play on the Photon it says file extension is incorrect or something like that...I did try to convert one 2 min video to MPEG4 and checked if it played and indeed it worked so I'm now converting a movie now to MPEG4, hopefully video quality is just like the 3D I'll keep ya posted...

    Can this be fixed by a software update? I would rather convert them to H.264

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  2. horn34

    horn34 Active Member

    You seem to be confused about file types/containers/codecs. H.264 is MPEG4. Were you trying to play an mkv file? I don't know if the Photon plays those.
  3. busted bones

    busted bones Well-Known Member

    Sort of, H.264 is a specific kind of MPEG4. Ive read a review by somebody that said the same thing about supporting MPEG4 but not H.264 and I cant remember if it was Gizmodo or Engadget. As for the OP it is fixable by a software upgrade we will just have to wait on Motorola to release that however. The Asus Transformer guys are slowly but surely getting new video encodings support.
  4. bxnym

    bxnym Active Member

    Movies I have are in MP4 format what I'm trying to do is convert them to an H.264 or MPEG4 codec using freemake video converter and when I converted to H.264 codec it wouldn't play on the Photon but when I converted using the MPEG4 codec it does play on the Photon...and no I'm not playing an mkv file to answer your question :D
  5. horn34

    horn34 Active Member

    Videos encoded with H.264 play fine on my Photon. Maybe there are specific settings you used on your encodes the Photon doesn't like.
  6. bxnym

    bxnym Active Member

    Which settings you use so I can try it...thanks
  7. horn34

    horn34 Active Member

    I'm using the H.264 (x264) codec setting in Handbrake v 0.9.5.
  8. bxnym

    bxnym Active Member

    So hanbrake automatically adjust the rest of the settings so it can be played on an Android phone like screen resolution, frame rate, bi rate etc?
  9. horn34

    horn34 Active Member

    Handbrake doesn't have an Android preset. I just make a few adjustments to their ipod preset, but you could leave it as is and it should play on most Android devices fine.
    bxnym likes this.
  10. whatsitsname

    whatsitsname Well-Known Member

    Horn is right. You are confusing codecs with containers. Containers are resulting video file types (file extensions) like .avi, .mkv, .mp4, etc. To find what type of video you have you can download a program call "mediainfo" (for your PC). It will give you specific information about your file type and what video/audio codecs are used to create them. Once you have it copy and paste the info here, then I or someone can try to help you.
  11. bxnym

    bxnym Active Member

    The file extension is in MP4 format, I tried using H.234 codec to convert but it won't play on the Photon but when I use the MPEG4 codec it plays perfectly fine on the Photon, I guess I'm doing something wrong but this is first time it ever happened and I had the Epic 4G, 3D & Evo 4G never had any issues at all with MP4 file using H.234 or MPEG4 codecs on those devices either way I'm using MPEG4 codec now and have no problems with that...movies look amazing on the Photon 4G even better than on the 3D, though it still looked great on the 3D :D
  12. whatsitsname

    whatsitsname Well-Known Member

    Well if you don't want to go through all the hassle determining codecs and containers, i suggest you download "moboplayer" from the market. It's free. That thing will play anything you throw at it.
    bxnym likes this.
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