I've had my My Touch 4 G for 13 months now. For about the first year nothing went wrong with it. But almost right at one year lots of problems have cropped up. The battery (which I have already replaced once) drains rapidly even when the phone sits idle. When I plug the charger cable in sometimes nothing happens. This has happened with a couple cables. The phone crashes and reboots on occasion. I will plug it in and the light will come on and the next morning it hasn't charged. I've had a factory reset and the Android OS was updated.