Muffled Audio/Low Vocals thru EarbudsSupport

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  1. sdquestr

    sdquestr New Member This Topic's Starter

    Nov 2, 2012
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    I've had my phone for about two months and I listen to Pandora often (as well as other downloaded music). All of a sudden the quality deminished - Low Low Vocals and can only hear certain tones in the tracks.

    I first thought it was the earbuds, so I purchased a new pair and have the same issue. So is it a bad 3.5mm Jack? A software problem? I'm at a loss. A Samsung rep said to purchase a "authentic samsung earbuds" (of course), but it's obviously something to do with the phone and not the earbuds.

    Sprint said they'd charge me $35 just to look at it. I have SquareTrade but a $50 deductible. Hopefully i can figure it with someone's knowledge.

    Please Help!

  2. Netcat

    Netcat Well-Known Member

    Apr 7, 2011
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    Maybe the problem is with your hearing. Have you been listening to your earbuds too LOUD? :thrasher:LOL just kidding!

    It could be that some software you downloaded is messing with your audio. You could try uninstalling anything recent and see it that helps. Or you could try using an equalizer program like this to see if you can adjust the audio...

    or maybe this...

    Before paying Sprint any money, you should try doing a factory reset yourself because that's what Sprint do first. Be aware that will wipe out your data.

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